"We found a number of patterns and practices that needed improvement," said
Ganim said that
Ganim said her agency is conducting similar reviews of the state's other health insurers, UnitedHealthcare,
Ganim said her department found that
She also said that
The state review also found that there were times when a less costly drug was used to treat certain mental health conditions when the more expensive drug would be the preferred choice, according to Ganim.
"Some prescription drugs are so much more effective than alternatives that the requirement for two or more trials of alternative medications and the resulting delay in providing a potentially more effective treatment is unreasonable," the report by the commissioner's office said.
The state review also said that
In a statement released Tuesday,
"I don't believe any insurer has done more to improve the behavioral health landscape in
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