AmTrust Earns Insurance Business America’s 2026 5-Star Claims Excellence Recognition

Business Wire

NEW YORK--(BUSINESS WIRE)--
AmTrust Financial Services, Inc. ("AmTrust" or the "Company") today announced it has been named a 2026 5-Star Claims Excellence Award winner by Insurance Business America (IBA), based on feedback from insurance brokers nationwide. The annual recognition highlights insurers that deliver exceptional claims service, technical expertise, and client support.

Insurance Business America conducted a comprehensive research process, gathering insights from brokers across the United States to evaluate claims service providers. Brokers rated carriers on responsiveness, communication, specialist expertise, and overall service quality. The providers that achieved the highest scores earned the 5-Star designation.

“The nation’s brokers play a critical role in identifying the claims organizations that truly stand out,” said Paul Lucas, Global Managing Editor, Insurance at Insurance Business America. “AmTrust was recognized for its strong communication, technical expertise, and consistent ability to support clients through the claims process. This award reflects the confidence brokers have in AmTrust’s claims capabilities and service standards.”

AmTrust continues to strengthen its claims organization through investments in technology, data insights, and streamlined workflows that enhance efficiency and improve outcomes. These capabilities support the Company’s broader evolution as a multiline carrier, delivering consistent and high-quality claims experiences across workers’ compensation, general liability, businessowners policies, and specialty coverages.

“As we continue to grow as a multiline carrier, our claims organization remains at the core of the value we deliver,” said Ariel Gorelik, Executive Vice President and Chief Operating Officer at AmTrust. “We continue to invest in our people, technology, and processes to deliver responsive, high-quality service and strong outcomes for our clients. We are proud to be recognized by Insurance Business America for the strength of our claims team and our commitment to excellence.”

AmTrust’s broad class appetite and deep underwriting expertise enable the Company to serve businesses across a wide spectrum of industries, reinforcing its position as a broad, multiline carrier. Ongoing innovation in claims technology and processes continues to enhance transparency, speed, and consistency, benefiting both agents and policyholders.

This recognition further highlights AmTrust’s ability to combine scale, specialization, and service excellence as it continues to grow its presence in both small business and middle market segments.

About AmTrust Financial Services, Inc.

AmTrust Financial Services, Inc. is a leading specialty insurer recognized for its innovative solutions and commitment to service, serving more than 60 countries worldwide. For more information about AmTrust, visit http://www.amtrustfinancial.com.