Allstate Launches “Good Hands for Hurricane Victims” Consumer Education Program
"Allstate will help the general public understand how to fully utilize their insurance policies and government support programs to rebuild after the Hurricanes Harvey and Irma," said
Allstate's consumer education program includes:
- Information Sessions – Whether you're a customer or not, Allstate is here to help.
The Good Hands Education Center will be in theHouston area the week ofSeptember 18 , and inTexas through the end of the month. Sessions will also be conducted in affected areas ofFlorida starting the first week of October. Dates and times will be shared on allstate.com.
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- Good Hands Recovery Guide – The Allstate Good Hands Recovery Guide provides information for Hurricane Harvey and Irma victims. The guide includes key contacts and information for the National Flood Insurance Program (NFIP),
Federal Emergency Management Agency (FEMA)/Disaster management, theTexas Windstorm Insurance Association and other resources.
After storms like Harvey and Irma, people often have questions about their coverage and where to seek help. Here are four steps to begin:
Step One: Call your agent or insurance company and review your auto and home insurance policies.
Most comprehensive auto polices provide coverage for vehicles damaged by floods or rising water. Allstate covers flood damage on automobiles if you purchased comprehensive coverage. If you purchased a policy that only covers collision losses, you likely will not have coverage for damage from a flood.
Flood damage to homes is not part of most private company homeowners insurance policies, but instead is provided by the federal government through the National Flood Insurance Program (NFIP). The NFIP offers maximum limits of up to
Step Two: File your claim.
Prior to contacting your insurance company, check your records. You may have different insurance companies that provide coverage for different losses such as a separate wind or flood policy. For example, in
Once you have your information, contact your agent or insurance company to file a claim. For Allstate, you can contact any local Allstate agency, call 1-800-54-STORM (1-800-547-8676), or log in to allstate.com and start your claim online. If you call Allstate and do not have your information we'll help access it for you. Contact information for several other insurance companies can be found in the Allstate Good Hands Recovery Guide.
Step Three: Document your damage.
If it's safe to do so, start separating damaged from undamaged property. If possible, use your phone to take photos of the damaged property. This includes any discarded items, structural damage and standing flood levels. Documenting the damage to your home and having evidence of your possessions helps the adjuster prepare a repair estimate.
Step Four: Look into federal aid programs.
If you did not purchase a flood policy from the NFIP, there may be government assistance programs available. Please visit https://www.fema.gov/apply-assistance for further information.
The "Good Hands for Hurricane Victims" consumer education program is part of the
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