Alliance of Community Health Plans Statement on the Release of the Transparency in Coverage Final Rule
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Health plans understand that consumers want clear, concise and easily digestible information about what they can expect to pay when seeking care. Moreover, they want this information delivered in familiar ways that reflect typical online shopping experiences. ACHP members also understand that arming consumers with accurate, detailed cost and quality information makes them better stewards of their own health.
Fortunately, many health plans, already offer easy-to-use pricing tools that allow consumers to get accurate cost estimates--either online, over the phone or in-person--for any number of medical services or procedures. Some of the most dynamic tools allow for comparisons across different provider types, geographic regions and factor in the quality of care being provided. Patients are using these tools today, reporting high satisfaction and significant savings. The mandates in today's rule will only negate market successes already on track to deliver on the Administration's laudable goals.
ACHP is concerned that the final rule ignores the innovation already occurring in the market and rather than building on these innovative price transparency efforts, it burdens patients and families with a data dump of complex - and in some cases irrelevant - information.
ACHP supports a personalized approach to transparency that avoids government mandates and enables consumers to access at their convenience accurate, timely, relevant information. We hope that Administration will see the progress already being made and reconsider these burdensome and unnecessary regulatory requirements.
With on-the-ground evidence and input from more than a dozen consumer and medical groups, ACHP has developed a price transparency certification framework that unleashes and builds-upon the creativity of the private sector to offer true price and quality information. Under the ACHP transparency initiative, health plans would voluntarily participate in an independent certification program, bestowing a "good housekeeping" seal of approval on transparency tools that meet or exceed a collection of meaningful performance measures.
Health plans and insurers have a direct stake in providing their members with tools that allow them to make informed, cost-and-quality conscious decisions. CMS should rely on the private sector's connection with consumers rather than take a bureaucratic approach that misses the mark.
America's Health Insurance Plans: Public Disclosure of Privately Negotiated Rates Will Lead to Less Affordable Health Care for Americans
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