The New York State Department of Health, Office of Health Insurance Programs Extends Contract with CSC

IT services firm CSC announced that the New York State Department of Health, Office of Health Insurance Programs has extended the company's contract to support the state's Medicaid management information system, known as eMedNY.

The original contract was awarded to CSC in 2000 to develop and operate the award-winning processing and reporting system. The new extension is valued at $322 million over a three-year period.

Under the terms of the extension, CSC will continue to serve as the fiscal agent for New York's Medicaid program, which annually processes more than 350 million claims and generates payments in excess of $40 billion. In addition, CSC manages the New York Medicaid Web site, the program's largest data center operations and the statewide Medicaid provider telecommunications network. The systems -- including eligibility verification, service authorization and pharmacy claims processing -- are provided on a 24x7x365 basis. CSC also operates a call center, which handles and receives nearly a million telephone calls a year, and the claims processing unit that performs digital imaging and data conversion of paper documents.

"We are proud to continue our 22-year relationship with the New York State Department of Health to serve the Medicaid recipients and providers of the state," said James W. Sheaffer, president of CSC's North American Public Sector line of business. "This decision is a true testament to the confidence that the department has in CSC's ability to run the largest, most complex and technically sophisticated Medicaid solution in the U.S. CSC's extensive expertise across the entire healthcare continuum has enabled the state to improve New York Medicaid service, increase workplace efficiency and save taxpayers millions of dollars."

The New York State Department of Health is responsible for the state's entire Medicaid program, which is administered by the Office of Health Insurance Programs.

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