The Hanover Intros a Customizable Commercial Quote Proposal for Agents [Manufacturing Close – Up]

The Hanover Insurance Group, Inc., a provider of property and casualty insurance products nationwide, reported it unveiled a new small commercial quote proposal to help its agent partners showcase the added value that Hanover brings to their small business customers at the point of sale.

The Company said that the new customizable quote proposal was developed in partnership with the company's independent agent partners. It is available through The Hanover's point of sale system for business owner's policies (BOPs), commercial auto and workers' compensation. And it takes seconds for agents to produce a professional proposal, which can be printed or emailed to their customers.

"This new capability demonstrates -- once again -- that The Hanover is a better choice for small commercial -- one that doesn't approach the business with simple, black box solutions," said Michael Keane, president, small commercial at The Hanover. "By offering our agent partners a customized solution, we can help them to add even more value to every sale and, ultimately, to win more business."

The Hanover Insurance Group noted that its features include:

-Co-Branding -- Proposal enables agents to add their agency logo, producer photos and messaging, along with The Hanover logo and messaging

-Default Settings -- Agents can create a customized proposal that can be set as the agency's default for every quote issued, while still having the ability to further tailor at point of sale

-Customized Summary of Coverage -- Independent agents can provide their small business customer with a proposal that summarizes their proposed coverages in a simplified and digestible way

-Tailored Payment Options -- Producers can select from a broad list of billing options and payment plans to meet the needs of customers

-Flexibility -- Agents can access the proposal in a format that fits their needs, including color or black and white; PDF or Microsoft Word, and the proposal is available online for up to 13 months

-Description of The Hanover -- Agents can choose from a shortened company description or longer company description to help their customers' also understand the value that The Hanover brings to them

"Our agency is very pleased with The Hanover's new quote proposal," said Lisa Marciano, CPCU, CIC and senior VP of operations at Appleby & Wyman Insurance Agency, Inc. "The co-branded, customized document enables our CSRs and producers to quickly and efficiently offer customers a quote that is tailored to fit their needs and easy to understand. The innovative quote proposal is clearly a by-product of The Hanover's small commercial expertise and dedication to helping its agents win in a today's competitive marketplace."

The Hanover's small commercial appetite is broad, with a business owner's policy (BOP) available for more than 500 classes of business.

Additionally, through The Hanover's total solution for small commercial, the Company said that its agent partners also can access dozens of broadening endorsements as well as other coverages for small businesses such as commercial auto, workers' compensation and professional liability.

The Hanover Insurance Group, Inc. is a holding company for a group of insurers that includes The Hanover Insurance Company, Citizens Insurance Company of America, Michigan and Chaucer Holdings PLC and their affiliates. The Hanover offers a range of property and casualty products and services to businesses, individuals, and families through a select group of agents and brokers.

More Information:

www.hanover.com

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