Talon Insurance Selects Vertafore Agency Platform™ for Improved Disaster Recovery Customer Experience

Bothell, WA (PRWEB) October 28, 2013

Vertafore (http://www.vertafore.com), the leading provider of software that transforms the business of insurance, today announced that Talon Insurance has enhanced its ability to service clients in dire situations with the selection of the Vertafore Agency Platform™ cloud-based solution.

Having already experienced two hurricanes and an office fire, Talon Insurance understands the value of cloud and mobile technology. Since the Vertafore Agency Platform solution is hosted in the cloud, users can access systems from whenever and wherever they are when emergencies strike.

When a disaster strikes, agency employees have to remember all the passwords they need to access vital systems to service clients. The Vertafore Agency Platform eliminates the risk of forgetting or losing a password with the solution’s Vertafore Single Sign-On capability which creates a single set of credentials to access most of the system.

Talon Insurance also sees the value of the cloud-based Vertafore Agency Platform in helping them reach the new generation of insurance customers who want 24/7 service, anytime and anywhere. The agency no longer has to worry about where physical documents are to service clients. All the information their agents need is at their fingertips.

“The Vertafore Agency Platform ties everything together that our agency needs to effectively service our clients and be positioned for growth in the future,” said Linda Trevino, chief operations officer of Talon Insurance. “We have been a Vertafore customer for 20 years, and this latest innovation is easy to use for existing employees and is also simple to learn for new producers enabling them to be successful from their first day. The Vertafore Agency Platform is not just for one business processes it touches our entire business.”

Lastly, Talon Insurance selected the Vertafore Agency Platform over other industry offerings because of its scalability to grow with the agency and also the ease of implementing the new system into existing processes.

The Vertafore Agency Platform cloud based solution delivers a competitive edge for agencies by going beyond the traditional agency management system by integrating the capabilities of AMS360, PL Rating, Pipeline Manager, ReferenceConnect®, WorkSmar®t, Engage®, TransactNOW® and BenefitPoint®. It comes in three packages: CL and PL are designed for agencies with commercial lines and/or personal lines focus. CL Plus is geared toward larger agencies looking to increase agency efficiency and capacity, and gain actionable real-time insight into their business to manage complex commercial lines.

The Vertafore Agency Platform solution provides agencies with everything they need to run their personal lines, commercial lines and benefits business. Vertafore Agency Platform includes rating, pipeline management, eForms and download, producer licensing and commissions, content for subject matter experts, and best-in-class agency management, reporting and benefits management.

Vertafore Single Sign-on, a foundational component of the Vertafore Agency Platform, also includes the company’s Credential Manager solution, which provides secure, shared carrier credential storage in a single database, untethered to local desktops, thereby eliminating the need for multiple credential vaults. Further, Single Sign-on is the springboard from which Vertafore will support the ID Federation with partner carriers.

ID Federation Inc. (http://idfederation.org/) will provide the insurance industry with common technical standards which will remove the need for IDs and passwords while increasing security and the ease of doing business with one another.

Today’s leading agencies are moving beyond agency management systems embracing new tools and technologies to help them grow their businesses. Learn more here - http://www.vertafore.com/more-than-a-management-system.

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About Vertafore

Vertafore delivers software and services that transform the business of insurance. Unique to the industry, more than 20,000 customers rely on Vertafore to provide integrated technology that connects the entire industry with the most complete source of solutions—agency management, rating and connectivity, content management and workflow, information solutions and producer lifecycle management—so their businesses run better and are more profitable. For more information about Vertafore, please visit http://www.vertafore.com.

© 2013 Vertafore Inc., Vertafore and other trademarks are trademarks of Vertafore and its subsidiaries. All rights reserved.

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