Sources Sought Notice – V– Non-Emergency Transportation

Notice Type: Sources Sought Notice

Posted Date: 11-MAR-14

Office Address: Department of Veterans Affairs;Network Contracting Office 8 (NCO 8);8875 Hidden River Pkwy Suite 525;Tampa FL 33637

Subject: V-- Non-Emergency Transportation

Classification Code: V - Transportation, travel, & relocation services

Solicitation Number: VA24814I0671

Contact: Clarelle Sylvain mailto:clarelle.sylvain@va.gov

Description: Department of Veterans Affairs

Tampa VAMC

James A. Haley Department of Veterans Affairs Medical Center

The Department of Veterans Affairs, Veterans Integrated Service Network (VISN 8), James A. Haley Veterans Hospital, Tampa, FL is currently seeking information from any vendor that can provide the following service.

Non-Emergency (Handicab) Transport

Background: Provide non-emergency transportation for wheelchair, stretcher, and other ambulatory beneficiaries of the James A. Haley Veterans' Hospital, 13000 Bruce B. Downs Blvd., Tampa, Florida 33612. Transportation services shall be furnished on an "as needed" basis. Coverage is required 24 hours per day, seven days per week including holidays. The Contractor shall provide all manpower, equipment, vehicles, fuel, materials and supplies and supervision necessary to perform all tasks. All Contractor employees shall wear appropriate identification that clearly identifies them by name, title, and job performed.

Qualifications: The Contractor shall comply with the provisions of the Privacy Act of 1974, the Health Insurance Portability and Accountability Act (HIPAA) of 1996, as well as all applicable VHA regulations. Contractor must maintain documentation that they meet all requirements of Federal, State, County or City codes regarding operation of this type of service. Throughout the life of the contract, the Contractor must be licensed to perform this service in Hillsborough County, by the Hillsborough County Public Transportation Commission. Contractor must carry all necessary insurance coverage required as required by the contract and Federal, State, County or City codes.

Ordering Service: Requests for services will be made by telephone/fax from the Supervisor Travel Unit, his designee or the Administrative Officer of the Day (AOD). Each request will have an identified VA authorization number associated with the trip request. If the Contractor's place of business is located beyond the local telephone call zone of the hospital, the Contractor agrees to accept telephone orders for service on a collect call basis or provide toll free numbers. When transporting patient(s) leaving the hospital, the Contractor will be required, if necessary, to transport a maximum of three (3) items (boxes or luggage) of the patient's personal effects at no additional cost to the VA. Drivers shall return patients in the order that they are called in. Drivers shall not skip departing patients to cover a longer distance versus a shorter distance. Invoices for payment shall include a copy of the trip ticket and the VA authorization number to ensure payments. The Department of Veterans Affairs reserves the right to use station vehicles/drivers prior to using those of the Contractor.

Origin and Destination: Patients may be transported to or from any designated location within the defined service area, encompassing the Southeastern United States, to include county to county transports and within county transports for wheelchair and stretcher. All transports will be between VA facilities or between the VA facility and a facility that provides care under VA auspices (i.e. Contract Nursing Home, Community Outpatient Clinics,) and/or between the home of the beneficiary receiving travel services and the VA facility. The VA staff will specify the points of origin and the destination of every trip.

Between the hours of 7:00 a.m. and 4:00 p.m., Monday through Friday (excluding Government holidays), the Contractor's vehicles must respond within 30-minutes after receiving a request or order. All other times the Contractor's vehicle must respond within forty-five (45) minutes after receiving a request or order. If the Contractor fails to furnish service within the required response times, the VA reserves the right to obtain this service from another source and to charge the Contractor with any excess cost which may result, and will be deducted from their monthly invoice. The VA will be the sole judge in determining when to order service from another source. Response time will be calculated from the Contractor's receipt of the telephonic request for service.

Interested Vendors

The applicable NAICS for this service is 485991. To be considered for this requirement, vendors must be registered in the System for Award Management (SAM - https://www.sam.gov) and be identified as a licensed service provider for handicab service on the Hillsborough County Public Transportation Commission website (http://www.hillsboroughcounty.org/index.aspx nid=2595). If a vendor is not currently identified as a licensed service provider, they must be able to successfully register prior to submitting any offer associated with this requirement.

Any vendor interested in this requirement should include the following information:

1. Company Information (business name, DUNS number, business size/category, GSA schedule if applicable)

2. Capability Statement (brief background of capabilities, resources, experience, etc)

3. contact information (POC name, email, and phone)

All information regarding this requirement will be posted on the Federal Business Opportunities website (FBO - www.fbo.gov). All responses to this sources sought notice shall be submitted to the following email address: Clarelle.Sylvain@va.gov. Please do not call or leave voice messages. The closing time/date for responses is 1200 AM EST, 18 March 2014.

Link/URL: https://www.fbo.gov/spg/VA/TaVAMC673/TaVAMC673/VA24814I0671/listing.html