Merrill Corporation Selects SDL Publishing Solutions to Help Improve Operations and Customer Experience - Insurance News | InsuranceNewsNet

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Order Prints
January 13, 2011
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Merrill Corporation Selects SDL Publishing Solutions to Help Improve Operations and Customer Experience

Wakefield, MA (PRWEB) January 13, 2011

SDL (LSE:SDL), the leading provider of Global Information Management solutions, today announced that Merrill Corporation has selected SDL XML Professional Publisher™ (SDL XPP™) as its core publishing system to deliver the high-quality its customers demand of typeset documents. Merrill Corporation is a leading global provider of technology-enabled services for the financial, healthcare, real estate, legal and other corporate markets.

Recognizing the opportunity to further improve operations and its customer experience, Merrill began a search to identify a state-of-the-art publishing system that would meet its existing and future composition requirements including:

   •      Seamless integration into next generation Service Oriented Architecture (SOA) automated workflow
   •     Ability to produce the high-quality standards for formatting that have distinguished Merrill's product and service offerings since the company's inception
   •     Unparalleled speed in composition and ability to scale to meet Merrill's peak period requirements
   •     Platform based on industry standards to ensure ongoing cost control and solution reliability
   •     An XML-based processor providing the foundation to meet currently defined SEC filing requirements and phase-in schedules (ASCII, HTML)

To make its selection, Merrill went through an extensive industry search and culled the list to candidates that demonstrated an expertise in solving financial document assembly issues. They then asked each candidate to respond to a complicated set of use cases to measure performance. SDL XPP stood out because it provides the ability to automatically format the complex tables used in financial reporting. In addition, its Web Services API fits well into the Service Oriented Architecture that Merrill has implemented.

"Financial customers require rapid turnaround of their documents, sometimes in just a few minutes," said Rick Hailey, vice president of IT for Merrill Corporation's Legal and Financial Transaction (LFTS) business. "We looked for a composition engine that is fast, fits into our automated workflow and scales to handle the high throughput requirements of our peak season. We are confident that SDL XPP provides exactly the foundation we need to continue the tier one performance our customers have come to expect."

SDL XPP is a standards-based, automated publishing engine that empowers global organizations to produce paged PDF documents for both online and print delivery. In addition to the financial printing market, SDL XPP is used in legal and professional publishing; for scientific, technical and medical journals; and by standards organizations to format and deliver their content. It also serves as a delivery engine for DITA and S1000D technical content.
For more information about SDL XPP please visit http://www.sdl.com/en/xml/products/sdl-xpp/.

About SDL
SDL is the leader in Global Information Management. Global Information Management enables companies to engage with their customers throughout the customer journey -from brand awareness, to sales and after-sales support- and across languages, cultures and channels.

SDL's best-of-breed Web Content Management, eCommerce, Structured Content and Language Technologies, combined with its Language Services drive down the cost of content creation, management, translation and publishing. SDL solutions increase conversion ratios and customer satisfaction through targeted information across all customer touch points.

Global industry leaders who rely on SDL include ABN-Amro, Bosch, Canon, CNH, FICO, GlaxoSmithKline, Hewlett-Packard, KLM, Microsoft, NetApp, Philips, SAP and Sony. SDL has over 1500 enterprise customers, has deployed over 170,000 software licenses and provides access to on-demand portals for 10 million customers per month. It has a global infrastructure of more than 60 offices in 35 countries. For more information, visit http://www.sdl.com.

About SDL Structured Content Technologies
SDL's Structured Content Technologies division is the worldwide leader in Component Content Management and Dynamic Publishing software. Leveraging XML standards such as DITA and S1000D, the division's suite of products empower global companies to efficiently create, share, manage and publish technical information that is up to date and tailored to the interests of their global customers.

About Merrill Corporation
Founded in 1968 and headquartered in St. Paul, MN, Merrill Corporation (http://www.merrillcorp.com) is a leading provider of outsourced solutions for complex business communication and information management. Merrill's services include document and data management, litigation support, language translation services, branded communications programs, fulfillment, imaging and printing. Merrill's target markets include the legal, financial services, insurance, healthcare and real estate industries. With more than 5,000 people in over 45 domestic and 21 international locations, Merrill empowers the communications of the world's leading companies.

Contacts:      Amy Hall (SDL Europe and Headquarters)
01628 4101203
amyhall(at)sdl(dot)com

Mary Parsons (SDL Americas)
+1 781 756 5454
mparsons(at)sdl(dot)com

Richard Delanty (SDL Asia Pacific)
+81 90 6695 5313
rdelanty(at)sdl(dot)com

###

Read the full story at http://www.prweb.com/releases/2011/01/prweb4957714.htm

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