Gryphon Selected by Bankers Life and Casualty for Marketing Privacy Compliance and Sales Productivity
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Gryphon's Core Phone is a real-time, network-delivered service that certifies all outbound telephone calls for compliance with federal, state, and industry-specific Do-Not-Call laws and restrictions. Calls are either blocked or allowed by the Gryphon service, which dynamically and legally incorporates each campaign's business-specific Internal Do-Not-Call list (IDNC) and established business relationships to maximize the number of connected calls.
"As a world-class insurer committed to excellence, Bankers sets a high standard for service to its customers," said
Core Phone supports the ability to capture specific details from customer calls through a simple keypad sequence entered before the agent hangs up. These "dispositions" help managers track effectiveness of calling activity from a simple web interface.
"Dispositioning the call helps measure what is working and what's not," Fotta continues. "The ability to add quality and performance measures to sales reports will provide managers with the information they need to recruit and retain the best talent."
Unlike traditional list-scrubbing services, Gryphon Core Phone is built into the telecommunications carrier network. This patented, network-based deployment allows for a carrier-grade, high-availability environment that doesn't require complex network adjustments. As with all Gryphon products, Core Phone feeds the Gryphon Core engine, a centralized contact-governance and preference platform.
For more information, please visit http://www.gryphonnetworks.com.
About Gryphon
Established in 1999 and headquartered in
Contact:
781-278-1936
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SOURCE Gryphon
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