Anchor General live with GameChanger™ Claims

PHILADELPHIA, Sept. 25,  2013 /PRNewswire/ -- Decision Research Corporation (DRC), a technology leader specializing in rating and policy processing solutions for the P&C insurance industry, is pleased to announce that Anchor General Insurance Agency, a non-standard private passenger automobile liability and physical damage company in San Diego, CA is now live with GameChanger™ Claims.  Designed from the ground-up to leverage the latest .NET technologies, GameChanger Claims delivers efficient automated support throughout the full life cycle of a claim.  From the rapid collection of pertinent data in the First Notice of Loss process through the secure and controlled management of exposure reserves, payments, and recoveries,  GameChanger Claims provides automation support addressing the specific needs of the call center staff, adjustors, claims operations, and management on a common workflow platform with full diary/task and role-based security functionality.

Dan Callam, Vice President of Claims at Anchor General, notes, "We are extremely excited about the production implementation of GameChanger Claims.  This application will allow us to process claims efficiently while maintaining a high level of customer service to our policyholders at a time when they need us the most.  I challenged the DRC team to build a system that was elegant, robust and intuitive and they delivered."

Dave Benedetto, VP of Client Services at DRC offers, "We are extremely pleased with the success Anchor General has had implementing GameChanger Claims to their organization.  Not only does it take them one step closer in their project of a full system upgrade, for DRC it is the first implementation of our GameChanger Claims which offers a modern technology base.  We congratulate them on this milestone and look forward to continuing to work with them as we implement the remaining components."

About Anchor General Insurance Agency
Anchor General Insurance Company is a San Diego based company specializing in providing non-standard private passenger automobile liability and physical damage coverage in California, Washington, Oregon and Arizona. Additionally, Anchor General Insurance Company's policies are managed by Anchor General Insurance Agency, Inc., a program administrator. Anchor General Insurance Agency, Inc. manages several exclusive automobile insurance programs in California, Washington, Oregon, and Arizona with anticipated expansion into a number of additional states and products. Anchor General Insurance Agency of Texas, Inc. manages automobile insurance programs in Texas. For additional information, please visit www.anchorgeneral.com.

About DRC
DRC is an experienced and trusted technology leader specializing in software development solutions for the P&C insurance industry.  DRC successfully and consistently implements solutions for insurers writing personal, commercial and specialty lines of business.  From small startups - to carriers with written premiums in excess of $5 Billion, clients trust DRC solutions for their rating, quoting, billing, policy administration and claims needs, and to enjoy an impressive return on investment. For more information about DRC, visit www.decisionresearch.com.

SOURCE Decision Research Corporation