2024 Annual Report 2024 Summary Report
T H E P R O G R E S S I V E C O R P O R A T I O N 2 0 2 4 A N N U A L R E P O R T
A B O U T P R O G R E S S I V E
for insurance and other financial needs by providing
competitive rates and innovative products and services that meet customers' needs throughout their lifetimes, including superior mobile, online, and in-person customer service, and best-in-class, 24-hour claims service.
Progressive companies offer consumers choices in how
to shop for, buy, and manage their insurance policies.
Progressive primarily offers personal and commercial auto
insurance, insurance for motorcycles, watercraft, and other recreational vehicles, and personal residential
property insurance. We also offer business-related general
liability and commercial property insurance predominantly for small businesses, workers' compensation insurance primarily for the transportation industry, and other specialty property-casualty insurance. We operate our Personal and
front cover: Reflection (detail), 2008; The Space Between (detail), 2002
C O N T E N T S
Financial Highlights |
2 |
Four Cornerstones |
4 |
Letter to Shareholders |
6 |
Operations Summary |
26 |
Objectives and Policies |
36 |
Financial Review |
42 |
Safe Harbor Statement |
49 |
Corporate Information |
50 |
Directors and Officers |
52 |
F I V E - Y E A R F I N A N C I A L H I G H L I G H T S
(billions - except per share amounts)
For the Year |
2024 |
2023 |
||
Net premiums written |
$ |
74.4 |
$ |
61.6 |
Growth over prior year |
21% |
20% |
||
Net premiums earned |
$ |
70.8 |
$ |
58.7 |
Growth over prior year |
21% |
19% |
||
Total revenues |
$ |
75.4 |
$ |
62.1 |
Net income |
$ |
8.5 |
$ |
3.9 |
Per common share |
$ |
14.40 |
$ |
6.58 |
Underwriting margin |
11.2% |
5.1% |
||
2022 |
|
$ |
51.1 |
10% |
|
$ |
49.2 |
11% |
|
$ |
49.6 |
$ |
0.7 |
$ |
1.18 |
4.2% |
2021 |
|
$ |
46.4 |
14% |
|
$ |
44.4 |
13% |
|
$ |
47.7 |
$ |
3.4 |
$ |
5.66 |
4.7% |
2020 |
|
$ |
40.6 |
8% |
|
$ |
39.3 |
8% |
|
$ |
42.7 |
$ |
5.7 |
$ |
9.66 |
12.3% |
(billions - except shares outstanding, per share amounts, and policies in force) |
||||||||||||
At Year-End |
2024 |
2023 |
2022 |
2021 |
2020 |
|||||||
Common shares outstanding (millions) |
585.8 |
585.3 |
584.9 |
584.4 |
585.2 |
|||||||
Book value per common share |
$ |
43.69 |
$ |
33.80 |
$ |
26.32 |
$ |
30.35 |
$ |
28.27 |
||
Consolidated shareholders' equity |
$ |
25.6 |
$ |
20.3 |
$ |
15.9 |
$ |
18.2 |
$ |
17.0 |
||
Common share close price |
$ |
239.61 |
$ |
159.28 |
$ |
129.71 |
$ |
102.65 |
$ |
98.88 |
||
Market capitalization |
$ |
140.4 |
$ |
93.2 |
$ |
75.9 |
$ |
60.0 |
$ |
57.9 |
||
Retuon average common shareholders' equity |
||||||||||||
Net income |
35.5% |
22.9% |
4.4% |
18.6% |
35.6% |
|||||||
Comprehensive income (loss) |
36.4% |
30.0% |
(13.5)% |
13.6% |
39.3% |
|||||||
Policies in force (thousands) |
||||||||||||
Personal Lines |
||||||||||||
Agency - auto |
9,778 |
8,336 |
7,767 |
7,879 |
7,617 |
|||||||
Direct - auto |
13,996 |
11,190 |
10,131 |
9,568 |
8,882 |
|||||||
Special lines |
6,520 |
5,969 |
5,558 |
5,289 |
4,915 |
|||||||
Property |
3,517 |
3,096 |
2,851 |
2,776 |
2,484 |
|||||||
Total Personal Lines |
33,811 |
28,591 |
26,307 |
25,512 |
23,898 |
|||||||
Growth over prior year |
18% |
9% |
3% |
7% |
11% |
|||||||
|
1,141 |
1,099 |
1,046 |
971 |
822 |
|||||||
Growth over prior year |
4% |
5% |
8% |
18% |
9% |
|||||||
Companywide total |
34,952 |
29,690 |
27,353 |
26,483 |
24,720 |
|||||||
Growth over prior year |
18% |
9% |
3% |
7% |
11% |
|||||||
Private passenger auto insurance market1 |
NA |
$ |
306.5 |
$ |
268.0 |
$ |
252.9 |
$ |
243.7 |
|||
Market share2 |
NA |
15.6% |
14.4% |
14.1% |
13.5% |
1-Year |
|
Stock Price Appreciation3 |
|
Progressive |
51.4% |
S&P 500 |
25.0% |
3-Year
33.2%
8.9%
5-Year
29.9%
14.5%
NA = Final comparable industry data will not be available until our third quarter report.
- Represents net premiums written as reported by
A.M. Best Company, Inc. - Represents Progressive's private passenger auto business, including motorcycle insurance, as a percent of the private passenger auto insurance market.
- Represents average annual compounded rate of increase and assumes dividend reinvestment.
2 An Early Spring, 2010
E M P A T H Y
Me. You. We. To be able to view the world and people within it through the lens of understanding and with genuine
concern, we must first be able to recognize our true selves and reflect on the differences within us. At Progressive, our Core Values define who we are, and serve as the foundation
for how we interact with others. Within the physical and virtual halls of Progressive, we have an incredible opportunity to live the
American photographer
photographs is that we can also interpret the figures as two different people in equally complex and emotionally significant moments. Ultimately, these artworks illustrate
not only how we show empathy towards those around us, but also how we care for, argue with, forgive, and love who we are individually. A selection of these photographs will join Progressive's growing collection of contemporary art.
do
untoF O U R C O R N E R S T O N E S asothersOur fourcornerstones-whowe are,
youwhy we are here, where we are headed, and how we will get there-are the construct Progressive uses to think about having a competitive advantage. These cornerstones permit all people
associated with us to understand what
wouldwe expect of ourselves and eachhaother and how we conduct our business.
4 Giggle, 2002
C O R E V A L U E S > Who we are
Progressive's Core Values serve as the foundation for our culture. They represent our values, guide
our decisions, and define how we
conduct our business and interact with others. It's essential that they're understood and embraced by all Progressive people.
Integrity We revere honesty and adhere to high ethical standards to
gain the trust and confidence of our
customers. We value transparency, encourage disclosing bad news, and welcome disagreement.
our differences, act with kindness
and caring, and treat others as they want to be treated.
Objectives We set ambitious goals and evaluate our performance by measuring what we achieve and how we achieve it. We're committed to an inclusive and equitable workplace where rewards and promotion are based on results and ability.
Excellence We strive to meet or exceed the expectations of our teammates, customers, partners, and investors by
continuously improving and finding
new ways to meet their needs.
Profit We have a responsibility to ourselves, our customers, agents, and
investors to be a profitable and enduring company by offering products
and services consumers value.
P U R P O S E > Why we're here
Progressive exists to help people move forward and live fully.
V I S I O N > Where we're headed
Become consumers', agents', and business owners' #1 destination for
insurance and other financial needs.
S T R A T E G Y > How we'll get there
We will achieve our Vision through four Strategic Pillars:
1. Ensuring that our people and culture collectively remain our most powerful source of competitive advantage;
- Meeting the broader needs of our customers throughout their lifetimes;
- Maintaining a leading brandrecognized for innovative offerings and supported by experiences that instill confidence; and
- Offering competitive pricesdriven byindustry-leadingsegmentation, claims accuracy, and operational efficiency.
do
as
4 Giggle, 2002
6 And It Was (detail), 2008
Attachments
Disclaimer
Proxy Statement (Form DEF 14A)
Austin Health Insurance for the Self Employed at Risk Amid Proposed Tax Changes
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