2023 Annual Report
2023
Annual Report
- With
GoodRx , my medicine is cheaper than with my own insurance plan. It's a lifesaver."
GoodRx Consumer
Forward-Looking Statement:
This Annual Report contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. All statements contained in this Annual Report that do not relate to matters of historical fact should be considered forward-looking statements, including, without limitation, statements regarding our future operations, growth and financial results, our value proposition, the benefits to consumers or
on our future results of operations, the benefits of certain personnel, stock compensation, our new stock repurchase program, realizability of deferred tax assets, potential outcomes and estimated impacts of certain legal proceeding, and our market opportunity and potential for growth.
These statements are neither promises nor guarantees, but involve known and unknown risks, uncertainties, and other important factors that may cause our actual results, performance, or achievements to be materially different from any future results, performance or achievements expressed or implied by the forward looking statements, including the important factors discussed in our Annual Report on Form 10-K for the year ended
To our valued shareholders:
Rounding Out Year One
As my first year at
Consumers today are facing rising healthcare costs with plans continuing to increase patient out- of-pocket costs, like deductibles and copays, and increasing gaps in drug coverage with narrower formularies. We believe these market coverage trends are stronger than ever and we don't expect them to change. We believe this reality makes
For those who have been following both
Top Priorities for Growth
In 2023, we introduced clear priorities that reinforce our value proposition:
1 Make sure we have the strongest network relationships and retail pharmacy strategy possible.
- Hone our short- and medium-term growth plans for the core prescription transactions offering and align our teams and resources behind it.
- Scale our pharma manufacturer solutions efforts.
Fiscal Year 2023 Highlights
Saved by consumers cumulatively3
Saved by consumers in 20234
25M+
Consumers saved on their prescriptions using
750K+
Unique healthcare providers (HCPs) visit
4 Get the right team in place and organize ourselves to execute with speed and quality.
Meaningful Progress in 2023
First, we've been focused on strengthening our retail pharmacy relationships and accelerating the continued success of our hybrid model, which includes retail-direct and PBM-contracting. Our retail-direct approach is where leading pharmacies, as well as smaller grocers and
- Based on a survey conducted by
GoodRx betweenJanuary 1, 2023 -December 31, 2023 . - Based on internal data on unique healthcare provider ("HCP") visits to
GoodRx for the year endedDecember 31, 2023 . A unique HCP who visitsGoodRx more than once during a given year is only counted as one unique HCP in that year. - As of 12/31/23. Savings are measured as the difference between the pharmacy list price and the price the consumer pays utilizing a
GoodRx code at the same pharmacy. Because consumers of our website and mobile application may switch pharmacies if they find a better discount, our consumer savings calculation includes an estimate of savings achieved based on switching pharmacies. - Based on 2023 consumer savings. Savings are measured as the difference between the pharmacy list price and the price the consumer pays utilizing a
GoodRx code at the same pharmacy. Because consumers of our website and mobile application may switch pharmacies if they find a better discount, our consumer savings calculation includes an estimate of savings achieved based on switching pharmacies. - LTM data as of 12/31/23.
- Adjusted Revenue, Adjusted EBITDA and Adjusted EBITDA Margin are non-GAAP financial measures and presented for supplemental informational purposes only. Please see "Key Financial and Operating Metrics --Non-GAAP Financial Measures" included in Part II, Item 7 of our Annual Report on Form 10-K included herewith for definitions, additional information and reconcilitions to the most directly comparable GAAP measures. In addition, see "Appendix: Quarterly Non-GAAP Financial Measures" section towards the end of this report for reconciliations of quarterly GAAP to non-GAAP measures.
pharmacies, work closely with us to create consumer value while executing against joint revenue and margin targets. We believe this is complementary to our PBM relationships and helps ensure network stability. In the fourth quarter, our contracting efforts with retailers were a driver of topline performance as we continued to sign direct contracts with new pharmacies and expanded the drugs covered by direct contracts within pharmacies. By year-end 2023, we had retail-direct contracts with most of our largest retail pharmacy partners, and our directly contracted medication volume made up a growing minority of our prescription transactions volume.
Our second priority has been to hone our growth plans for our core prescription transactions offering which includes extending the benefit of
Third, we've been bringing
Finally, I believe we have a strong management team in place and are organized to execute effectively. During the year, we made two great executive additions,
During 2023, we began to see positive momentum in the business, both financially and operationally. In the third quarter, we returned to growth on an Adjusted Revenue6 basis. In the fourth quarter, Adjusted Revenue6 growth accelerated to 7% year-over-year and we saw increased flow through and margin accretion with our Adjusted EBITDA Margin6 of 29.1%, up 220 basis points year-over-year, with Adjusted EBITDA6 growing 15% year-over-year.
This financial performance is the direct result of our efforts executing against our priorities in 2023. I would like to thank our incredible team of dedicated and passionate employees who helped drive our meaningful progress. I'm confident in our belief that our priorities are the right ones to both deliver growth and contribute to shareholder value creation. I believe if we keep doing impactful things that add value for consumers and reduce friction in the system, we'll both help a ton of people and make
Interim CEO
Fiscal Year 2023 Highlights
Adjusted Revenue6
28.6% Adjusted
EBITDA Margin6
6 Adjusted Revenue, Adjusted EBITDA and Adjusted EBITDA Margin are non-GAAP financial measures and presented for supplemental informational purposes only. Please see "Key Financial and Operating Metrics --Non-GAAP Financial Measures" included in Part II, Item 7 of our Annual Report on Form 10-K included herewith for definitions, additional information and reconcilitions to the most directly comparable GAAP measures. In addition, see "Appendix: Quarterly Non-GAAP Financial Measures" section towards the end of this report for reconciliations of quarterly GAAP to non-GAAP measures.
7 Based on 2023 PBM market share data from
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2023 Annual Report
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