What to do if you get charged for a COVID vaccine or test? [masslive.com]

Although government programs subsidized the cost of millions of COVID-19 vaccines and tests, some patients are now reporting that they are getting fees.

Vaccines were paid for by taxpayer dollars, and therefore are free for all people living in the United States, regardless of insurance or immigration status, according to the Centers for Disease Control and Prevention. Americans can also access up to eight COVID tests per person covered by insurance companies at pharmacies, retailers and online.

Despite this, hospitals and doctors groups have been adding an “administrative” fee for the vaccine, according to ABC15, with bills being delivered even months after patients got their shot. Those who experience this can call their insurance company and ask them to remove the charge.

As far as at-home COVID tests go, Tufts Health Plan told MassLive that they have heard anecdotal reports of confusion at pharmacies during the point of sale.

“We are working with our PBMs to simplify the process for our eligible members,” the insurance provider said. “Eligible members who are looking to obtain eligible over-the-counter COVID-19 at-home tests from a participating pharmacy should not be incurring any costs. Additionally, eligible members who purchase the kits themselves can submit for reimbursement online or via mail.”

Instructions can be found on Tuft’s website. Both commercial and Medicare patients can also call the Member Services number on the back of their ID card to report any issues. There are representatives available to help with the process.

Related Content:

©2022 Advance Local Media LLC. Visit masslive.com. Distributed by Tribune Content Agency, LLC.