Villa Healthcare Earns Great Place to Work Certification
"We have always viewed employee satisfaction and patient satisfaction as integrated elements of our vision, which is to make people better," commented
Some of
- The "BETTER" service excellence program, which is a code of conduct that encapsulates the company's shared standards of team members working together on behalf of our guests. Employees are introduced to the program on their first day.
- Culture Committees in each location, which focus on ways of keeping employee morale high, as well as plan team-building events and activities.
- A "Team Member of the Month" program in each center to recognize and celebrate employees.
- Establishing a Vice President of Engagement role to evolve and focus on the organization's work culture and satisfaction.
"With the recent national news of devastating staffing shortages in SNFs, good workplace culture is more important than ever to attract and retain talent and care for our elderly and disabled," said Dr.
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