Tokio Marine & Nichido Selects Salesforce to Exceed Customer Expectations at Every Touchpoint
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- Leading insurance provider in
- The company is unifying its business on Salesforce to get a 360-degree customer view and deliver highly personalized products and services
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Salesforce (NYSE: CRM), the global leader in CRM, today announced that
The pace of innovation in the Fourth Industrial Revolution has led to high demand for financial services companies to provide customer experiences that meet diverse needs. To address this shift, Tokio Marine & Nichido established a mid-term business plan entitled, "To Be a
Tokio Marine & Nichido selected Salesforce to support its 50,000 insurance agencies and one million insurance agents in
"The insurance industry is going through a period of transformational change as policyholders demand seamless and transparent experiences with insurance companies," said
Tokio Marine & Nichido's digital transformation with Salesforce includes Salesforce Financial Services Cloud, Community Cloud, Einstein Analytics, Marketing Cloud, Pardot and the Salesforce Lightning Platform.
About
With over 17,000 highly qualified and experienced employees worldwide, Tokio Marine emphasizes on personal relationships with its customers and is committed to providing them with professional risk management and efficient claims handling services.
About Salesforce
Salesforce, the global CRM leader, empowers companies to connect with their customers in a whole new way. For more information about Salesforce (NYSE: CRM), visit: www.salesforce.com.
Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase Salesforce applications should make their purchase decisions based upon features that are currently available. Salesforce has headquarters in
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