TFBIC Leads Again in Highest Customer Satisfaction Among Auto Insurers in Texas

WACO, Texas, June 12, 2020 /PRNewswire/ -- Texas Farm Bureau Insurance Companies (TFBIC) again received the "Highest Customer Satisfaction Among Auto Insurers in Texas," according to the recently released J.D. Power 2020 U.S. Auto Insurance Study^SM. For nine consecutive years, Texas Farm Bureau Insurance has achieved this badge of honor from J.D. Power for auto insurance customer satisfaction – even as overall satisfaction for the insurance industry continues to climb.

"This distinction is such an honor and we felt a strong sense of pride when we received word that we had achieved the highest score for our state again," said Mike Gerik, Executive Vice President for the Texas Farm Bureau Insurance Companies. "We take pride in our membership and are committed to delivering a superior level of personal service to our 500,000+ member-families on a daily basis. To receive this award for the ninth consecutive year is a privilege for all of us."

Read the full press release from J.D. Power here:
https://www.jdpower.com/business/press-releases/2020-us-auto-insurance-study

About Texas Farm Bureau Insurance®:
For over six decades, Texas Farm Bureau Insurance has been protecting our members' moments – the big, the small, and the everyday. Our 800+ agents and over 300 claims personnel provide prompt, efficient, personal service to our more than 500,000 member-families all across our great state. With auto, home, farm and ranch, life, health, as well as other insurance products, we've been protecting Texans since 1952. For more information, please visit txfb-ins.com.

About J.D. Power:
J.D. Power is a global leader in consumer insights, advisory services and data and analytics. These capabilities enable J.D. Power to help its clients drive customer satisfaction, growth and profitability. Established in 1968, J.D. Power has offices serving North America, Asia Pacific and Europe.