ReSource Pro Officially Opens Philippines Delivery Center as Workforce in Country Grows to Over 650 Employees

Business Wire

Insurance operations partner strengthens global delivery network to support growing demand from U.S. carriers, brokerages, and MGAs

NEW YORK--(BUSINESS WIRE)--
ReSource Pro, a leading strategic operations partner to insurance organizations, with more than 13,000 employees worldwide, today announced the official opening of its Philippines delivery center, marking a major milestone in the company’s global expansion. The opening comes as ReSource Pro’s workforce in the country has grown to over 650 employees, with plans to grow to nearly 1,000 employees this year.

The new office formalizes ReSource Pro’s rapidly growing presence in the Philippines. The country has become an important hub supporting operational services for insurance organizations across property & casualty (P&C) and employee benefits sectors. It is also known for its strong service culture, with a deep-rooted emphasis on empathy that drives high levels of client orientation and service excellence. Services supported include commercial and personal lines, workers’ compensation, excess, compliance, D&O, and Policy Insights solutions.

“Our clients rely on us to deliver highly specialized operational expertise at scale,” said Dan Epstein Tagger, CEO of ReSource Pro. “The Philippines has proven to be an exceptional market for recruiting talented professionals who meet our high-quality standards for precision, operational intelligence, and trust. As ReSource Pro’s 19th global office, this expansion underscores ReSource Pro’s strategic investment in scaling its global delivery capabilities and supporting its growing workforce.”

ReSource Pro first announced plans to expand into the Philippines in 2024, as part of its strategy to meet growing demand from U.S. insurance organizations for operational expertise and scalable support. Since then, the company has rapidly built out teams supporting a wide range of client functions.

Teams in the office work closely with ReSource Pro’s global workforce to help insurance carriers, brokerages, MGAs, and wholesalers streamline complex workflows, improve productivity, and maintain operational excellence. ReSource Pro maintains rigorous hiring and training standards across its global workforce to ensure employees develop deep insurance knowledge and process expertise before supporting client operations.

“Our focus has always been building true insurance expertise within our teams,” said Manj Sohal, senior vice president of service delivery at ReSource Pro. “The Philippines offers a strong talent market with professionals who bring both technical capability and a commitment to excellence. As we continue to grow here, our priority remains developing the knowledge and operational rigor required to support our clients’ increasingly complex needs.”

The new office provides a collaborative space for teams to deepen training, speed knowledge transfer, and improve client support as ReSource Pro continues expanding its global delivery network.

The Philippines center is part of ReSource Pro’s broader global operations footprint, with offices in the Americas, Asia, and Europe supporting over 2000 insurance organizations worldwide.

About ReSource Pro

Focused exclusively on the insurance industry, ReSource Pro is the trusted partner insurance organizations rely on to optimize performance, streamline operations and process engineering, and drive growth. Serving 2,000+ carriers, brokers, wholesalers, and MGAs, ReSource Pro is a recognized market leader in insurance workflow optimization, data and technology services, and strategic operating model transformation. Maintaining a 96%+ client retention rate for over a decade, ReSource Pro is the only firm serving the insurance industry to have earned a spot on the Inc. 5000 list 16 times—placing it among the top 0.02% of repeat honorees across all sectors in the Inc. list’s 40+ year history.