Patent Issued for Dynamic delivery of modified user interaction electronic document data objects based at least in part on defined trigger events (USPTO 11860952): UnitedHealth Group Incorporated

2024 JAN 18 (NewsRx) -- By a News Reporter-Staff News Editor at Insurance Daily News -- According to news reporting originating from Alexandria, Virginia, by NewsRx journalists, a patent by the inventors Boss, Gregory J. (Saginaw, MI, US), Campos Do Amaral E Vasconcellos, Rafael (Plymouth, MN, US), Choy, Garry (Irvine, CA, US), Hamilton, Rick A. (Charlottesville, VA, US), Holley, Kerrie L. (San Rafael, CA, US), filed on December 8, 2022, was published online on January 2, 2024.

The assignee for this patent, patent number 11860952, is UnitedHealth Group Incorporated (Minnetonka, Minnesota, United States).

Reporters obtained the following quote from the background information supplied by the inventors: “Various embodiments of the present invention address technical challenges related to automatically providing one or more electronics documents to user computing entities and/or to facility computing entities.”

In addition to obtaining background information on this patent, NewsRx editors also obtained the inventors’ summary information for this patent: “In general, embodiments of the present invention provide methods, apparatuses, systems, computing devices, computing entities, and/or the like for automatically providing one or more electronic documents to user computing entities and/or to facility computing entities.

“In accordance with one aspect, a method includes: generating, by one or more processors, a facility visit data object for a user, wherein (a) the facility visit data object describes one or more facility attributes of a facility associated with a potential visit from the user, and (b) the facility visit data object is associated with an electronic document for retrieval; upon retrieval of the electronic document, generating, by the one or more processors, a interaction electronic document data object, wherein (a) the interaction electronic document data object enables interaction between the user and the electronic document data object via a user interface of a user device and (b) a document retrieval policy associated with the user for retrieval of the electronic document; receiving, by the one or more processors and originating from the user device, a modified user interaction electronic document data object, wherein the modified user interaction electronic document data object is generated based at least in part on the interaction electronic document data object as modified by a detected interaction between the user and the user interaction electronic document data object; and providing, by the one or more processors, the modified user interaction electronic document data object to a facility computing device associated with the facility in response to a triggering event, wherein: (i) the facility computing device is described by the facility visit data object, and (ii) the facility computing device is configured to initiate the performance one or more automated actions based at least in part on the modified user interaction electronic document data object.

“In accordance with another aspect, a computing apparatus comprising a processor and memory including program code, the memory and the program code configured to, with the processor, cause the computing apparatus to at least: generate a facility visit data object for a user, wherein (a) the facility visit data object describes one or more facility attributes of a facility associated with a potential visit from the user, and (b) the facility visit data object is associated with an electronic document for retrieval; upon retrieval of the electronic document, generate a interaction electronic document data object, wherein (a) the interaction electronic document data object enables interaction between the user and the electronic document data object via a user interface of a user device and (b) a document retrieval policy associated with the user for retrieval of the electronic document; receive, originating from the user device, a modified user interaction electronic document data object, wherein the modified user interaction electronic document data object is generated based at least in part on the interaction electronic document data object as modified by a detected interaction between the user and the user interaction electronic document data object; and provide the modified user interaction electronic document data object to a facility computing device associated with the facility in response to a triggering event, wherein: (i) the facility computing device is described by the facility visit data object, and (ii) the facility computing device is configured to initiate the performance one or more automated actions based at least in part on the modified user interaction electronic document data object.

“In accordance with yet another aspect, a computer program product computer program comprising at least one non-transitory computer-readable storage medium having computer-readable program code portions stored therein, the computer-readable program code portions configured to: generate a facility visit data object for a user, wherein (a) the facility visit data object describes one or more facility attributes of a facility associated with a potential visit from the user, and (b) the facility visit data object is associated with an electronic document for retrieval; upon retrieval of the electronic document, generate a interaction electronic document data object, wherein (a) the interaction electronic document data object enables interaction between the user and the electronic document data object via a user interface of a user device and (b) a document retrieval policy associated with the user for retrieval of the electronic document; receive, originating from the user device, a modified user interaction electronic document data object, wherein the modified user interaction electronic document data object is generated based at least in part on the interaction electronic document data object as modified by a detected interaction between the user and the user interaction electronic document data object; and provide the modified user interaction electronic document data object to a facility computing device associated with the facility in response to a triggering event, wherein: (i) the facility computing device is described by the facility visit data object, and (ii) the facility computing device is configured to initiate the performance one or more automated actions based at least in part on the modified user interaction electronic document data object.”

The claims supplied by the inventors are:

“1. A computer-implemented method comprising: generating, by one or more processors, a facility visit data object for a user, wherein (a) the facility visit data object describes one or more facility attributes of a facility associated with a potential visit from the user, and (b) the facility visit data object is associated with an electronic document for retrieval; upon retrieval of the electronic document, generating, by the one or more processors, a user interaction electronic document data object, wherein (a) the user interaction electronic document data object enables interaction between the user and the user interaction electronic document data object via a user interface of a user device and (b) a document retrieval policy associated with the user for retrieval of the electronic document; receiving, by the one or more processors and originating from the user device, a modified user interaction electronic document data object, wherein the modified user interaction electronic document data object is generated based at least in part on the user interaction electronic document data object as modified by a detected interaction between the user and the user interaction electronic document data object; and providing, by the one or more processors, the modified user interaction electronic document data object to a facility computing device associated with the facility in response to a triggering event, wherein: (i) the facility computing device is described by the facility visit data object, and (ii) the facility computing device is configured to initiate the performance one or more automated actions based at least in part on the modified user interaction electronic document data object.

“2. The computer-implemented method of claim 1, wherein the facility associated with the potential visit from the user is determined based at least in part on a location of the user as indicated by the user device.

“3. The computer-implemented method of claim 1 further comprising identifying a facility visit event associated with the user, wherein (a) the facility visit event is associated with the facility within an event time period and (b) identifying the facility visit event triggers the generation the facility visit data object.

“4. The computer-implemented method of claim 1 further comprising determining one or more validity time period values for the modified user interaction electronic document data object, wherein (a) each validity time period value corresponds to the modified user interaction electronic document data object, and (b) each validity time period value is indicative of a period of time to store the modified user interaction electronic document data object.

“5. The computer-implemented method of claim 4 further comprising: generating a time period threshold for the modified user interaction electronic document data object based at least in part on the corresponding validity time period value associated with the modified user interaction electronic document data object; storing the modified user interaction electronic document data object; determining whether a storage time for the modified user interaction electronic document data object satisfies the time period threshold; and in an instance in which the storage time satisfies the time period threshold, deleting the modified user interaction electronic document data object from memory.

“6. The computer-implemented method of claim 1, wherein the one or more facility attributes describe a facility visit type indicative of a reason for the user to potentially visit the facility.

“7. The computer-implemented method of claim 1, wherein the triggering event for a particular facility comprises a determination that a wireless personal area network connection has been established between the user device and a receiving device associated with the particular facility.

“8. A computing apparatus comprising one or more processors and memory including program code, the memory and the program code configured to, with the one or more processors, cause the computing apparatus to at least: generate a facility visit data object for a user, wherein (a) the facility visit data object describes one or more facility attributes of a facility associated with a potential visit from the user, and (b) the facility visit data object is associated with an electronic document for retrieval; upon retrieval of the electronic document, generate a user interaction electronic document data object, wherein (a) the user interaction electronic document data object enables interaction between the user and the user interaction electronic document data object via a user interface of a user device and (b) a document retrieval policy associated with the user for retrieval of the electronic document; receive, originating from the user device, a modified user interaction electronic document data object, wherein the modified user interaction electronic document data object is generated based at least in part on the user interaction electronic document data object as modified by a detected interaction between the user and the user interaction electronic document data object; and provide the modified user interaction electronic document data object to a facility computing device associated with the facility in response to a triggering event, wherein: (i) the facility computing device is described by the facility visit data object, and (ii) the facility computing device is configured to initiate the performance one or more automated actions based at least in part on the modified user interaction electronic document data object.

“9. The computing apparatus of claim 8, wherein the facility associated with the potential visit from the user is determined based at least in part on a location of the user as indicated by the user device.

“10. The computing apparatus of claim 8, wherein the memory and the program code configured to, with the one or more processors, cause the computing apparatus to further identify a facility visit event associated with the user, wherein (a) the facility visit event is associated with the facility within an event time period and (b) identifying the facility visit event triggers the generation the facility visit data object.

“11. The computing apparatus of claim 8, wherein the memory and the program code configured to, with the one or more processors, cause the computing apparatus to further determine one or more validity time period values for the modified user interaction electronic document data object, wherein (a) each validity time period value corresponds to the modified user interaction electronic document data object, and (b) each validity time period value is indicative of a period of time to store the modified user interaction electronic document data object.

“12. The computing apparatus of claim 11, wherein the memory and the program code configured to, with the one or more processors, cause the computing apparatus to further: generate a time period threshold for the modified user interaction electronic document data object based at least in part on the corresponding validity time period value associated with the modified user interaction electronic document data object; store the modified user interaction electronic document data object; determine whether a storage time for the modified user interaction electronic document data object satisfies the time period threshold; and in an instance in which the storage time satisfies the time period threshold, delete the modified user interaction electronic document data object from the memory.

“13. The computing apparatus of claim 8, wherein the one or more facility attributes describe a facility visit type indicative of a reason for the user to potentially visit the facility.

“14. The computing apparatus of claim 8, wherein the triggering event for a particular facility comprises a determination that a wireless personal area network connection has been established between the user device and a receiving device associated with the particular facility.

“15. A computer program product comprising a non-transitory computer-readable storage medium having computer-readable program code portions stored therein, the computer-readable program code portions configured to: generate a facility visit data object for a user, wherein (a) the facility visit data object describes one or more facility attributes of a facility associated with a potential visit from the user, and (b) the facility visit data object is associated with an electronic document for retrieval; upon retrieval of the electronic document, generate a user interaction electronic document data object, wherein (a) the user interaction electronic document data object enables interaction between the user and the user interaction electronic document data object via a user interface of a user device and (b) a document retrieval policy associated with the user for retrieval of the electronic document; receive, originating from the user device, a modified user interaction electronic document data object, wherein the modified user interaction electronic document data object is generated based at least in part on the user interaction electronic document data object as modified by a detected interaction between the user and the user interaction electronic document data object; and provide the modified user interaction electronic document data object to a facility computing device associated with the facility in response to a triggering event, wherein: (i) the facility computing device is described by the facility visit data object, and (ii) the facility computing device is configured to initiate the performance one or more automated actions based at least in part on the modified user interaction electronic document data object.”

There are additional claims. Please visit full patent to read further.

For more information, see this patent: Boss, Gregory J. Dynamic delivery of modified user interaction electronic document data objects based at least in part on defined trigger events. U.S. Patent Number 11860952, filed December 8, 2022, and published online on January 2, 2024. Patent URL (for desktop use only): https://ppubs.uspto.gov/pubwebapp/external.html?q=(11860952)&db=USPAT&type=ids

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