Patent Issued for Automatic update of user information (USPTO 11836241): Allstate Insurance Company

2023 DEC 27 (NewsRx) -- By a News Reporter-Staff News Editor at Insurance Daily News -- Allstate Insurance Company (Northbrook, Illinois, United States) has been issued patent number 11836241, according to news reporting originating out of Alexandria, Virginia, by NewsRx editors.

The patent’s inventors are Frana, Nicole Kristine (Chicago, IL, US), Garcia, Daniel Carrasco (Chicago, IL, US), Hopper, E. Mitchell (Naperville, IL, US), Rule, Joe (Chicago, IL, US), Unnikrishnan, Ullas (Chicago, IL, US).

This patent was filed on March 17, 2020 and was published online on December 5, 2023.

From the background information supplied by the inventors, news correspondents obtained the following quote: “When a person moves to a new residence, or changes their name, they currently have to manually update their name or contact information among various relevant entities. Such a person may need to contact utility companies, government driver’s license offices, post offices, banks, magazine subscription providers, and credit card companies, to name a few. Current name or address change solutions include the manual printing and mailing of paper forms or letters to various entities. In some cases, such a person will need to log into websites of several entities to update personal information.

“Accordingly, there is a need for methods and systems to make the update of personal information across various entities easier and more efficient.”

Supplementing the background information on this patent, NewsRx reporters also obtained the inventors’ summary information for this patent: “In light of the foregoing background, the following presents a simplified summary of the present disclosure in order to provide a basic understanding of some aspects of the invention. This summary is not an extensive overview of the invention. It is not intended to identify key or critical elements of the invention or to delineate the scope of the invention. The following summary merely presents some concepts of the invention in a simplified form as a prelude to the more detailed description provided below.

“Aspects of the disclosure relate to an automated application or service for updating user information across multiple entities. In some embodiments, the user may submit a name change or an address change to a single application or website and the application or website may automatically update the user’s name and/or address with a plurality of the relevant entities.”

The claims supplied by the inventors are:

“1. A method comprising: outputting, by a computing device, a graphical user interface for updating personal information associated with a user; receiving, by the computing device and via the graphical user interface, a user input indicative of a request to update the personal information associated with the user as a result of a move to a new address; receiving an update to the personal information, wherein the update comprises the new address; determining a plurality of entities having a prior relationship with the user, wherein each entity of the plurality of entities comprise an entity account associated with the user, each entity account for each entity comprising a password associated with the user to login to the entity account for the user; sending, via a network, information indicative of the update to each of the plurality of entities; and establishing a trust relationship with at least one of the plurality of entities, such that future updates to the personal information associated with the user are automatically provided to the at least one of the plurality of entities having the trust relationship.

“2. The method of claim 1, wherein the sending the information indicative of the update to each of the plurality of entities comprises: accessing a password manager associated with the user to obtain login credentials; and using the login credentials, communicating with each of the plurality of entities to update the personal information.

“3. The method of claim 1, wherein the sending the information indicative of the update to each of the plurality of entities comprises providing the update to at least one of the plurality of entities using a backchannel communications pathway.

“4. The method of claim 1, wherein the determining the plurality of entities having the prior relationship with the user comprises: determining the plurality of entities by analyzing an email, analyzing a browser history, or by analyzing a browser cache.

“5. The method of claim 1, further comprising: determining at least one entity of the plurality of entities based on pre-configured entity information associated with the new address; and sending the information indicative of the update to the at least one entity.

“6. The method of claim 1, further comprising: determining at least one entity of the plurality of entities based on pre-configured entity information associated with the request; and sending the information indicative of the update to the at least one entity.

“7. A method comprising: outputting, by a computing device, a graphical user interface for updating personal information associated with a user; receiving, by the computing device and via the graphical user interface, a user input indicative of an event associated with the user; receiving an update to personal information associated with the user, wherein the update is related to the event; determining a plurality of entities that are applicable to the event, wherein each entity of the plurality of entities comprise an entity account associated with the user, each entity account for each entity comprising a password associated with the user to login to the entity account for the user; providing, via a network, information indicative of the update to each of the plurality of entities; and establishing a trust relationship with at least one of the plurality of entities, such that future updates to the personal information associated with the user are automatically provided to the at least one of the plurality of entities having the trust relationship.

“8. The method of claim 7, wherein the providing the information indicative of the update to each of the plurality of entities comprises: accessing a password manager associated with the user to obtain login credentials; and using the login credentials, communicating with each of the plurality of entities to update the personal information.

“9. The method of claim 7, wherein the providing the information indicative of the update to each of the plurality of entities comprises providing the update to at least one of the plurality of entities using a backchannel communications pathway.

“10. The method of claim 7, wherein the determining the plurality of entities that are applicable to the event comprises: determining the plurality of entities by analyzing an email, analyzing a browser history, or by analyzing a browser cache.

“11. The method of claim 7, wherein the update to the personal information comprises a new mailing address, and wherein the determining the plurality of entities that are applicable to the event comprises: determining the plurality of entities based on pre-configured entity information associated with the new mailing address.

“12. The method of claim 7, wherein the determining the plurality of entities that are applicable to the event comprises: determining the plurality of entities based on pre-configured entity information associated with the event.

“13. The method of claim 7, wherein the personal information comprises a name of the user or an address of the user.

“14. The method of claim 7, wherein the event comprises a move to a new address and the receiving the update comprises receiving the new address.

“15. A method comprising: predicting, by a computing device, an event that causes a change in personal information associated with a user; based on the predicting, outputting, for display via a graphical user interface, a notification offering to update the personal information; determining a plurality of entities that are applicable to the event, wherein each entity of the plurality of entities comprise an entity account associated with the user, each entity account for each entity comprising a password associated with the user to login to the entity account for the user; responsive to an input via the graphical user interface, providing, via a network, information indicative of the update to each of the plurality of entities; and establishing a trust relationship with at least one of the plurality of entities, such that future events that cause a change in the personal information associated with the user are automatically provided to the at least one of the plurality of entities having the trust relationship.

“16. The method of claim 15, wherein the predicting comprises predicting based at least in part on data describing a purchase history of the user.

“17. The method of claim 15, wherein the predicting comprises predicting based at least in part on a location history associated with the user.

“18. The method of claim 15, wherein the predicting comprises predicting based on information associated with recent home sales.

“19. The method of claim 15, wherein the determining the plurality of entities that are applicable to the event comprises: determining the plurality of entities based on pre-configured entity information associated with the event.”

For the URL and additional information on this patent, see: Frana, Nicole Kristine. Automatic update of user information. U.S. Patent Number 11836241, filed March 17, 2020, and published online on December 5, 2023. Patent URL (for desktop use only): https://ppubs.uspto.gov/pubwebapp/external.html?q=(11836241)&db=USPAT&type=ids

(Our reports deliver fact-based news of research and discoveries from around the world.)