Pacific Life Insurance Company Offers New Specialized Service for Death Claim Beneficiaries
Created to be a personalized and proactive offering, delivered by a team to annuity beneficiaries, this service provides dedicated support during the claims process. Upon notification of a death, Beneficiary Services will immediately call the beneficiary and provide details regarding the claim process or set up an appointment to review options at a more convenient time. Additionally, Beneficiary Services will route each beneficiary claim until resolution and ensure the beneficiary is updated on status, outstanding requirements, notification of the processing time and payout once good order of the claim is achieved.
“Over the past few years, we have been carefully evaluating all aspects of our customer experience,” said
“This is a combination that we believe will benefit from a personalized level of service,” stated Boynton. In the initial testing phase, beneficiaries who worked with Beneficiary Services were impressed at the level of accessibility and support, providing positive reviews and feedback.
About Pacific Life
Celebrating 150 years of service, Pacific Life has helped millions of individuals and families with their financial needs through a wide range of life insurance products, annuities, and mutual funds, and offers a variety of investment products and services to individuals, businesses, and pension plans. Whether your goal is to protect loved ones or grow your assets for retirement, Pacific Life offers innovative products and services that provide value and financial security for current and future generations. Pacific Life counts more than half of the 100 largest
Pacific Life refers to
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