All insurers offering or issuing policies of health and dental insurance in
The provider directory must be open and searchable, and include specific professional information for health care professionals, hospitals and other medical facilities. The bulletin outlines specific requirements for detailing information regarding tiered plans and select innetwork services. Additionally, provider directories must also include (1) a customer service email and telephone number or (2) an electronic link that can be used to notify the insurer of inaccurate information on the provider directory.
"Insurers are required to update their provider directories at least monthly and must periodically audit their directories for accuracy," said
"Transparency in healthcare coverage is important to ensuring a robust insurance marketplace in the Granite State," said NHID Commissioner
"The importance of accurate directories cannot be overstated," said