MetLife: Supporting the Health and Wellness of Our Customers

Part of building a more confident future is supporting our customers during difficult times, particularly when their health and wellness—or that of their family—is at stake. MetLife provides support through insurance products and services. These include dental, vision and health insurance, and products and services tailored to mental health, family care, accidents, disability and absence management, cancer and critical illness.

SUPPORTING OUR CUSTOMERS

As Korea experiences a rapidly aging population, we recognized the importance of providing more comprehensive support for dementia patients. This led us to enhance our dementia insurance by adding coverage of mild dementia. The product also now includes benefits such as coverage for dementia care facilities, outpatient treatment and long-term care.

In Chile, we looked to further support cancer patients and introduced Cancer360, which covers typically non-reimbursable issues that can accompany cancer treatment, such as home adaptation, transportation, special nutrition and treatments. It also offers additional coverage for reconstructive surgeries, prosthetics and side effects.

MetLife continues to expand workforce mental health solutions.  In the U.S., we have partnered with global healthcare provider TELUS Health to provide access to cognitive behavioral therapy (CBT) services for U.S. employers with long-term disability plans and/or New Hampshire Paid Family and Medical Leave.1 This offering gives enrolled employees access to a digital platform, which covers anxiety, depression, burnout, substance use, insomnia, adjustment to change, grief and more.

In the U.K., MetLife has partnered with YuLife to offer our Group Income Protection and Employee Benefits Group Life clients access to a service that encourages employees to improve their well-being through gamification. The app incentivizes users to participate in healthy activities like walking, cycling and meditation by rewarding behavior with YuCoin, a virtual currency. YuLife aims to improve employees’ illness prevention and early intervention and to provide support for the recovery and return of employees on sick leave.

Read more about how we are supporting health and wellness through our sustainability efforts in MetLife's 2024 Sustainability Report.