Let Good Adjusters, Not Expensive Lawyers, Make the Difference on Claims, CEO Says
Harish Kapur, CEO of Across America Insurance Services, likes to tell the story of how his company's chief defense lawyer became fed up with Kapur's frequent requests for lower settlements on claims disputes. The attorney last November had urged the insurance company to settle an accident claim for almost $1.2 million. The episode epitomizes what Across…
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