JCP&L Continuing Massive Restoration Effort as New, Powerful Storm Impacts New Jersey
Last night, the Governor of
JCP&L has restored power to more than 242,000 of the nearly 272,000 customers in
Approximately 29,000 customers remain out of service, primarily in
"We're entering the most time-consuming phase of this effort – restoring individual homes to service – and inclement weather and bad roads could create more challenges," said
As part of its storm restoration process, JCP&L has taken the following steps:
- Ramped up storm updates on social media and on the company website. Follow JCP&L on Twitter @JCP_L, on Facebook at www.facebook.com/JCPandL or online at www.jcp-l.com
- Aired radio ads telling customers how to prepare for storms
- Initiated update calls with officials
- Activated its Emergency Command Center
- Activated its Incident Command System
- Communicated with emergency management officials, state officials, regulators, and local officials about storm restoration efforts
- Staffed additional dispatchers and analysts at regional dispatch offices
After local power lines are repaired and put back in service, damage to individual customer service wires may become apparent. Customers are reminded that if their neighbor's power is on and theirs is not, the problem may be isolated to their individual service, and service to the neighbor could be fed from a different circuit. Customers are encouraged to report such problems, even at this latter stage in the restoration process.
JCP&L reminds customers to immediately report downed wires to their utility at 888-LIGHTSS (888-544-4877), or to their local police or fire department. Customers should never go near a downed wire even if they think it is no longer carrying electricity. Extra caution should be used in areas where downed lines are tangled in trees or other debris.
JCP&L is a subsidiary of
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