Here's how to get help choosing coverage
Do you need help learning more about and choosing a Medicare Advantage or Part D prescription drug plan?
There's good news. This year, in-person events are back for the first time since the COVID-19 pandemic canceled the sessions for regional and statewide organizations that offer assistance. In addition, organizations are still hosting online and phone options for consumers who would prefer those methods.
Direction Home, which is the
Here are more details:
Direction Home
Direction Home's annual workshops with a meal are returning as an in-person event after taking two years off for the pandemic. There also are virtual seminars.
Direction Home seminars provide information about Medicare Advantage plans and local charts of what is available. Counselors are not available for one-on-one consultation.
For seniors unable to attend the lunch workshops, Direction Home has comparison charts of available Medicare Advantage plans in Summit, Stark, Wayne and Portage counties and information on Part D and MediGap plans at: www.dhad.org/resources-education/medicare-education
For seniors uncomfortable with technology, leave a message with the county you need at 330-776-4620 or email [email protected] and the chart will be mailed.
In-person workshop with a meal: People must register by emailing [email protected] or calling 330-776-4620.
Virtual Seminars: Register by emailing [email protected] or calling 330-776-4620. Zoom seminars will be presented 10
Ohio Senior Health Insurance Information Program (OSHIIP)
All events for the Ohio Senior Health Insurance Information Program through the
Phone hotline: The OSHIIP hotline at 800-686-1578 has counselors available for education or one-on-one free consultations. It is staffed from
An in-person event will take place at the
There are no in-person events scheduled in Medina, Portage, Stark or Wayne counties.
For a full list of events around the state, go to https://insurance.ohio.gov/consumers/medicare/medicare-checkup-events
Virtual online-webinars: You can attend a weekly virtual webinar hosted online by the department. They will be held at
Virtual one-on-one counseling appointment: Follow the link above to register for an individual appointment to discuss your Medicare needs.
Other help
There are agents that represent a specific company or brokers who may represent several companies who also can help people shop. They can be helpful, but understand they are receiving a commission and you will only have access to the plans they represent.
The Medicare program also provides free personal help over the phone at 800-633-4227.
If you believe you cannot afford the plans, there may be help available for free drug coverage or reduced monthly premiums and lower out-of-pocket costs.
For information, contact the


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