Frequently asked questions

How long will it take to file a home insurance claim?

It varies. Most insurance companies have a way for you to file a claim online or by phone. The process can take anywhere from a few minutes to a few hours, depending on the type of claim and the extent of damage done.

How long does it take for a claim to pay out?

The payout timeline depends on multiple factors such as how quickly you provide the information needed for the claim, the type of claim and how your visit with the inspector goes. The payout timeline requirements also vary by state. some states have a required timeline between 10 and 30 days or longer, while others state that the payout must happen within a "reasonable" amount of time. Catastrophic losses may take longer to pay out as well. Consider reaching out to your insurer or looking into your state's insurance regulations if you're curious about your expected wait time.

Does filing a claim increase your premium?

Filing a home insurance claim may affect the cost of your homeowners insurance, depending on the details of your claim and your company's underwriting guidelines. Insurance providers may look to see how many other claims you have on your record, as well as how much was paid during the claim. If your premium increases, you can consider getting quotes from other companies that could offer cheaper coverage, although those companies may also charge for your claim.

How long does an insurance claim stay on your record?

Insurance claims generally stay on your record for an average of three to five years, although all companies have their own regulations. you can check with your insurance agent or company to find out how long an insurance claim will stay on your record if you file one.

Can my insurance company cancel my policy after a claim?

There are many reasons why an insurance company might cancel your home insurance policy. This can include filing too many claims over a short period of time or filing a claim for certain situations, like a dog bite.