FINEOS Will Support the New General Data Protection Regulation (GDPR)
- New ‘Right to be Forgotten’ feature in Version 8.9
Insurers are subject to varying levels of regulation depending on location and size and FINEOS already supports compliance in accordance with local, national and federal regulations. The new EU regulation imposes a stricter set of data privacy and security measures across a range of areas. One of the most challenging to operationalize is the new ‘Right to Erasure’ or ‘Right to be Forgotten’ provision which gives individuals the right to have all personal information deleted if the data is no longer necessary for the purpose for which it was originally collected. For insurers, this means maintaining a comprehensive view of all data belonging to an individual as well as the data location and purpose. They will also need to show whether individuals have given or revoked their consent to process and keep data and respond promptly to requests from individuals to see what information the organization is holding on them.
FINEOS Version 8.9 helps solve the ‘Right to be Forgotten’ requirement with a new feature that provides insurers with the ability to identify those persons and case records where the data is no longer needed for the reason for which it was originally collected. Once identified, FINEOS will remove all personally identifiable information belonging to the individual including documents, forms, notes and any protected health information. Reports are provided prior to any actual changes to allow the user to prevent removal of a case or person record. The results of the process are also recorded, ensuring the insurer can prove when the data was erased.
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FINEOS is global market leader in core systems for Life, Accident and Health, with customers in nine countries and has been chosen by eight of the top 20 Group Life, Accident and Health insurers in the US and four of the top five Life, Accident and Health insurers in
The FINEOS flagship product, FINEOS AdminSuite, is a cloud based core product suite for Life, Accident and Health insurance. FINEOS AdminSuite delivers full service policy, billing, claims and absence management, providing best-in-class functionality for group, voluntary, and individual administration on a single platform, while also supporting self-admin, full-admin and TPA models.
FINEOS delivers innovative core systems to a global market and has customers, employees, and established bases in
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