Dealing with car insurance agents can be challenging for many drivers. Even though they present themselves helpful and reliable, policyholders should keep in mind that the main goal of car insurance agents is to sell policies for their companies.
Drivers who are dealing with insurance agents should ask them the following questions:
- Ask about the available discounts. Most drivers know about several discounts like low-mileage, good driver, loyalty, and others. However, there are some discounts that are less obvious. Policyholders should check with their insurance agents what discounts are available to them and what are the requirements for each discount. Doing this will help drivers figure out how much money they can save.
- Ask about the coverage levels. Good and honest insurance agents are capable to explain the advantages and disadvantages of several coverage limits. For example, most agents will recommend to drop full coverage on older vehicles or to purchase extra insurance like gap coverage for newer cars. Also, an honest agent will inform the policyholder about the state's minimum required coverage. Insurance agents who offer high estimates and add too many options in a policy should be avoided.
- Ask about the covered events. Each policy covers different events. Insurance agents know exactly what events are covered by each policy and they can patiently give more information about this subject to the policyholders. However, policyholders should carefully read the insurance contract before signing it.
- Drivers should ask what happens to their cars if they are totaled. Having the car totaled can be an unpleasant situation for many drivers. To reimburse the policyholders that got their vehicles totaled, insurance companies can use the actual cash value of a vehicle to repay the drivers, or they can use an agreed value. The last value is agreed by both the insurer and the policyholder before the accident takes place.
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