Tata Consultancy Services Enhances Avis Car Rental and Budget Car Rental Applications
| Proquest LLC |
In a release TCS said that the upgraded mobile applications provide customers of the car rental companies with new functionality, including synchronized pricing across channels (e.g., mobile, social, office location) to reflect customized preferences and insurance options, and more available ancillary products for in- app selection.
The company noted that the upgraded Avis Car Rental and Budget Car Rental mobile applications process coupons and account for frequent traveler program surcharges, insurance and other add-ons, to help customers understand the total cost of their rental.
They also allow customers to select additional ancillary products they would like incorporated into their reservation, including Loss Damage Waiver protection, Additional Liability Coverage, Satellite Radio and Roadside Assistance, beyond the previously available GPS and child safety seats options.
"Being a leader in mobile services to car rental customers is an important objective for us as we look to profitably accelerate our growth, while at the same time enhance the customer experience we provide. The work TCS has done over the last several months - on time, on budget and to scope - has been critical to our progress against this objective," said
The new Avis and Budget mobile applications are currently available on the iOS and Android platforms.
"In the new digital age, it is crucial for a company to build a seamless and total presence for customers across all channels," said
More information:
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