QBE North America Claims Joins Forces with Sedgwick Claims Management Services [Manufacturing Close – Up]

The QBE North America Claims organization announced it has partnered with Sedgwick Claims Management Services, Inc. to be the third party administrator associated with QBE's new claims administration model.

In a release on Oct. 28, Chief Claims Officer for QBE North America Paul Stachura said the partnership, in concert with QBE's internal technical capabilities and customer service orientation, will enhance the overall claims service provided to their agents, brokers and policy holders.

QBE will continue to own delivery of highly complex and litigated claims, while Sedgwick will manage the balance of claims.

"We truly believe in the strength of this partnership and know that it will further enhance the excellent service we seek to provide our agents, brokers, and policy holders," Stachura said. "We're proud of the talent within QBE and have been impressed by Sedgwick, their leadership, their technology, and the alignment they have demonstrated through this transition to meet our common goals."

Stachura said Sedgwick has the capacity and agility to meet QBE North America's changing demands. The new operating model will capitalize on the strengths of both QBE and Sedgwick to build a claims organization that achieves scalability and allows for profitable growth. QBE will continue to reach out to its agents and brokers to affirm that this industry approach will provide positive results for all.

"We are extremely pleased to partner with QBE," said David A. North, president and CEO of Sedgwick. "Sedgwick's solid commitment to providing technology-enabled claims management solutions will be enriched by QBE's outstanding reputation in our industry. Together, we will serve an ever-growing national client base."

QBE North America is part of QBE Insurance Group Limited. Headquartered in Sydney, Australia, QBE operates out of 48 countries around the globe, with a presence in every key insurance market. The North America division, headquartered in New York, conducts business through its property and casualty insurance subsidiaries.

Sedgwick Claims Management Services is a North American provider of technology-enabled claims and productivity management solutions.More information:

www.qbena.com

www.sedgwick.com

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