MassMutual Retirement Services Hosts Fourth Annual Third-Party Administrator Fall Symposium for Key Staff

SPRINGFIELD, Mass., Nov. 22, 2011 /PRNewswire/ -- MassMutual's Retirement Services Division recently hosted its fourth annual Third-Party Administrator (TPA) Fall Symposium for its network of TPA administrators. The two-day intensive event was held on Nov. 9 and 10 at the MassMutual Learning and Conference Center in Chicopee, Mass. and offered administrators relevant and timely information on industry topics and best practices. The 30 administrators in attendance also spent valuable time with their MassMutual TPA account managers.

"MassMutual has once again hosted an excellent event," says Jeffrey Stacey, CEBS, employee benefits manager at McGee, Hearne & Paiz, LLP. "It was a pleasure to meet the people that we work with every day. The success stories were a wonderful addition, allowing us to hear real world issues and their direct connections to our business. I will definitely be taking my new Crucial Conversation^® skills – among many other takeaways – back to my office," adds Stacey. One-hundred percent of attendees rated the event as "excellent" or "very good" in a post-event survey.

"The annual symposium is just one of many ways MassMutual connects with its nationwide network of TPA administrators," says Mike McKenzie, corporate vice president and head of operations for MassMutual's Retirement Services Division. "We are fully committed to helping TPAs build and maintain successful relationships with plan sponsors. This event provides a great platform to share new ideas, regulatory updates, opportunities, and best practices to help ensure success in this ever-changing retirement industry," adds McKenzie.

Topics of this year's symposium included:

• ERISA Advisory Services Compliance Update on Fee Disclosure Regulations
• Crucial Conversations Development Segment
• Meet and Greet with MassMutual TPA Account Managers
• Open Panel Discussion with MassMutual Leaders
• Hands-On Workshop and Best Practices Session

For more information about MassMutual Retirement Services, please contact your retirement plan advisor or call MassMutual at 1-866-444-2601.

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