John Hancock Annuities Wins Top Recognition in Annuity Monitor Website Review

BOSTON, Feb. 22, 2011 /PRNewswire/ -- John Hancock Annuities received top recognition in three areas of website review from Corporate Insight's Annuity Monitor. The John Hancock Annuities' website, www.jhannuities.com, received the "Gold" Monitor, which is reserved for best-in-class categories, in the areas of Public Homepage & Navigation, Public Product Information Offerings, and Client Account Information.  

Annuity Monitor praised the site's homepage and overall site navigation: "The John Hancock Annuities public website remains the gold standard … The homepage navigation options are the best in class among our firms' public sites." This was John Hancock's fourth consecutive Gold Monitor award in this category.

Annuity Monitor also recognized John Hancock as a repeat winner in the category of Product Information Offerings, due to its "comprehensive" product overview pages with "prominently displayed essential information," and "multiple search and sorting options," for its performance data. In the area of Client Account Information, Annuity Monitor noted, "John Hancock provides clients with superb site navigation and a high level of contract detail. The updated page features expanded personal rate-of-return data and quick access to key private site content."

"John Hancock has been at the forefront of efforts to offer useful, web-based tools to help clients and advisors understand their portfolios and manage them efficiently," said Tom Mullen, Chief Marketing Officer, John Hancock Annuities. "We are pleased to be recognized by Corporate Insight as an annuity provider that is easy to do business with."

Over the past two years, John Hancock Annuities has introduced numerous upgrades to its public site. Faster navigation and functionality offer clients direct access to key resources, while the highly successful Retirement Talk® marketing program includes its own microsite with videos, an interactive calculator, and other tools and resources. Comprehensive eDelivery options allow clients to go "paperless," and receive statements, confirmation notifications, and prospectuses online.

"It's great to be recognized for the many enhancements we've made over the past two years. This reinforces that we've been making the right decisions and doing an excellent job of executing our projects," said Scott Priestley, Director of eCommerce, John Hancock Annuities.

About John Hancock Financial and Manulife Financial Corporation

John Hancock Financial is a unit of Manulife Financial Corporation, a leading Canadian-based financial services group serving millions of customers in 22 countries and territories worldwide. Operating as Manulife Financial in Canada and in most of Asia, and primarily as John Hancock in the United States, Manulife Financial Corporation offers clients a diverse range of financial protection products and wealth management services through its extensive network of employees, agents and distribution partners. For more than 120 years, clients have looked to Manulife for strong, reliable, trustworthy and forward-thinking solutions for their most significant financial decisions. Funds under management by Manulife Financial and its subsidiaries were Cdn$475 billion (US$478 billion) as at December 31, 2010.

Manulife Financial Corporation trades as 'MFC' on the TSX, NYSE and PSE, and under '945' on the SEHK. Manulife Financial may be found on the Internet at www.manulife.com.

The John Hancock unit, through its insurance companies, comprises one of the largest life insurers in the United States. John Hancock offers a broad range of financial products and services, including life insurance, fixed and variable annuities, fixed products, mutual funds, 401(k) plans, long-term care insurance, college savings, and other forms of business insurance. Additional information about John Hancock may be found at www.johnhancock.com.

SOURCE John Hancock Annuities