FileNet Enterprise Content Management Solution Helps HDFC Standard Life Reduce Operational Costs and Improve Collaboration;Streamlining & Automating Life Insurance Application Processing Helps Increase Efficiency & Improve Customer Service - Insurance News | InsuranceNewsNet

InsuranceNewsNet — Your Industry. One Source.™

Sign in
  • Subscribe
  • About
  • Advertise
  • Contact
Home
Topics
    • Advisor News
    • Annuity Index
    • Annuity News
    • Companies
    • Earnings
    • Fiduciary
    • From the Field: Expert Insights
    • Health/Employee Benefits
    • Insurance & Financial Fraud
    • INN Magazine
    • Insiders Only
    • Life Insurance News
    • Newswires
    • Property and Casualty
    • Regulation News
    • Sponsored Articles
    • Washington Wire
    • Videos
    • ———
    • About
    • Meet our Editorial Staff
    • Advertise
    • Contact
    • Newsletters
  • Exclusives
  • NewsWires
  • Magazine
  • Newsletters
Sign in or register to be an INNsider.
  • AdvisorNews
  • Annuity News
  • Companies
  • Earnings
  • Fiduciary
  • Health/Employee Benefits
  • Insurance & Financial Fraud
  • INN Exclusives
  • INN Magazine
  • Insurtech
  • Life Insurance News
  • Newswires
  • Property and Casualty
  • Regulation News
  • Sponsored Articles
  • Video
  • Washington Wire
  • Life Insurance
  • Annuities
  • Advisor
  • Health/Benefits
  • Property & Casualty
  • Insurtech
  • About
  • Advertise
  • Contact
  • Editorial Staff

Get Social

  • Facebook
  • X
  • LinkedIn
Get our newsletter
Order Prints
March 1, 2004
Share
Share
Post
Email

FileNet Enterprise Content Management Solution Helps HDFC Standard Life Reduce Operational Costs and Improve Collaboration;Streamlining & Automating Life Insurance Application Processing Helps Increase Efficiency & Improve Customer Service

COSTA MESA, Calif., March 1- HDFC Standard Life Insurance Company Limited (HDFC) recently selected an Enterprise Content Management (ECM) solution from FileNet Corporation (Nasdaq: FILE) to help streamline and automate the processing of life insurance new business applications. HDFC's ultimate goal is to become the top new life insurance company in India -- and achieve the same level of success within that market that the company enjoys worldwide.

Incorporated in August of 2000, HDFC Standard Life is a joint venture between Housing Development Finance Corporation LTD (HDFC) and The Standard Life Assurance Company (Standard Life), focusing on the life insurance market in India. The joint venture was created to merge core competencies and provide highly customized life insurance services within the Indian marketplace. FileNet, the leading provider of ECM solutions, and FileNet's business partner, Datamatics, provided a solution designed to deliver fast results. Datamatics developed an enterprise infrastructure for HDFC Standard Life that leveraged FileNet's Image Manager -- and the company has already realized improvements in both efficiency and customer satisfaction.

"HDFC Standard Life has experienced remarkable growth," said Hugh Sutherland, vice president for Asia Pacific for FileNet. "As the company expands, it is imperative that it implements a solution that will help it to maintain its focus and achieve its objectives. We believe that HDFC Standard Life's choice of FileNet's ECM solution is based on our industry leadership, best practices, and experience in delivering ECM solutions to financial services and insurance customers worldwide."

FileNet's ECM solution makes it easier for HDFC Standard Life to scan, index and store documents -- including proposal forms, age proofs, checklists, tax returns and medical reports -- in a highly flexible and secure environment. Since the documents are stored online, they can be easily accessed and shared among users.

"Our FileNet solution has helped us to improve collaboration among employees through the easy sharing and accessing of information pertinent to new business," said Sunil Rawlani, HDFC Standard Life, Head of Information Systems and Technology. "It has also helped us to reduce operational costs, as less resources are required in the processing of a variety of documents."

Rawlani noted that HDFC Standard Life is constantly seeking new ways to improve customer service and satisfaction, provide greater value to its customers, develop innovative products that cater to the various needs of a diverse range of customers, and leverage technology, like FileNet ECM to improve service standards and market share.

By deploying FileNet's ECM solution, HDFC Standard Life has been able to make better and more efficient decisions when responding to customers' needs and requirements, ultimately providing better overall customer service. In addition, the highly scalable solution is able to accommodate an increasing document load as HDFC Standard Life's business expands.

About FileNet

FileNet Corporation (Nasdaq: FILE) helps organizations make better decisions by managing the content and processes that drive their business. FileNet's ECM solutions allow customers to build and sustain competitive advantage by managing content throughout their organizations, automating and streamlining their business processes, and providing the full spectrum of connectivity needed to simplify their critical and everyday decision making.

FileNet ECM solutions deliver a comprehensive set of capabilities that integrate with existing information systems to provide cost-effective solutions that solve real-world business problems. Since the company's founding in 1982, more than 4,000 organizations, including 81 of the Fortune 100, have taken advantage of FileNet solutions for help in managing their mission-critical content and processes.

Headquartered in Costa Mesa, Calif., with offices in Australia, Singapore, Hong Kong, Korea and Japan, the company markets its innovative solutions in more than 90 countries through its own global sales, professional services, and support organizations, as well as via its ValueNET(R) Partner network of resellers, system integrators, and application developers. Visit FileNet's Web site at www.FileNet.com.

Safe Harbor Statement under the Private Securities Litigation Reform Act of 1995: This release may contain forward-looking statements that involve risks and uncertainties, including statements regarding the potential benefits of using FileNet's products. Words such as "anticipates," "expects," "intends," "plans," "believes," "may," "will" and similar expressions are intended to identify forward-looking statements. Among the important factors that could cause actual results to differ materially from those in the forward-looking statements are FileNet's ability to develop, complete, introduce, market, distribute and gain market acceptance for its products and technologies in a timely manner; announcements of technological innovations, new products or product enhancements by FileNet or its competitors; and other factors detailed in the FileNet's filings with the Securities and Exchange Commission, including its recent filings on Forms 10-K and 10-Q.

For further information, please contact Sonal Dave-Mehta of FileNet Corporation, +1-714-327-3746, [email protected].

SOURCE FileNet Corporation

CONTACT: Sonal Dave-Mehta of FileNet Corporation, +1-714-327-3746, [email protected]

URL: <a href="http://www.prnewswire.com/">http://www.prnewswire.com

Advisor News

  • How healthcare inflation can eat up a client’s retirement income
  • Global economy ‘resilient’ in the wake of massive disruption
  • Cryptocurrency legislation takes one step forward with bipartisan support
  • IRS CEO FRANK J. BISIGNANO VISITS OHIO TO TOUT WORKING FAMILIES TAX CUTS PROVISIONS ON NO TAX ON CAR LOAN INTEREST, NO TAX ON OVERTIME, ENHANCED DEDUCTION FOR SENIOR CITIZENS
  • The hidden flaw in insurance AI adoption for advisors and carriers
More Advisor News

Annuity News

  • MetLife Expands Guaranteed Retirement Income Offering with Innovative Flexible Annuity Option
  • How annuities can help protect retirees from financial scams
  • MetLife Inc. (NYSE: MET) Climbs to New 52-Week High
  • The Standard and Pacific Guardian Life Announce Entry into Agreement to Transition Individual Annuities Business
  • AuguStar Retirement launches StarStream Variable Annuity
More Annuity News

Health/Employee Benefits News

  • Hecklers disrupt Cedar Rapids campaign rally as Ashley Hinson touts stock trading ban
  • Reed: Can these assets be saved?
  • Virginia program cuts costs of health insurance under Obamacare
  • Retirement, health insurance costs to put pressure on future Baker City budgets
  • The United States may be the best place to build universal health care (Opinion)
More Health/Employee Benefits News

Life Insurance News

  • AM Best Affirms Credit Ratings of Halyk-Life, JSC
  • AM Best Affirms Credit Ratings of Symetra Financial Corporation and Its Subsidiaries
  • AM Best Assigns Credit Ratings to Park Avenue Life Insurance Company
  • Nationwide reaches reinsurance agreement with MassMutual on UL policy block
  • Best’s Market Segment Report: AM Best Maintains Outlook on Philippines’ Non-Life Insurance Segment at Stable
More Life Insurance News

- Presented By -

NEWS INSIDE

  • Companies
  • Earnings
  • Economic News
  • INN Magazine
  • Insurtech News
  • Newswires Feed
  • Regulation News
  • Washington Wire
  • Videos

FEATURED OFFERS

Aim higher during Annuity Awareness Month
Raise the bar with our diverse portfolio of Ascend annuities, backed by superior financial strength

Maximize Your FIA Case Results
Learn a repeatable process to review, reposition, and present FIA opportunities with confidence.

You Could Be Losing Up to 20% of Your Commissions
GreenWave helps you find, fix, and prevent commission errors.

True Independence Means Having Choices
Cambridge offers flexibility, stability, proven tools—no private equity strings attached.

Press Releases

  • Rockwood Programs Appoints Kerry Ladouceur as Vice President, Financial Lines
  • JP Insurance Group Launches Commercial Property & Casualty Division; Appoints Joe Webster as Managing Director
  • Sequent Planning Recognized on USA TODAY’s Best Financial Advisory Firms 2026 List
  • Highland Capital Brokerage Acquires Premier Financial, Inc.
  • ePIC Services Company Joins wealth.com on Featured Panel at PEAK Brokerage Services’ SPARK! Event, Signaling a Shift in How Advisors Deliver Estate and Legacy Planning
More Press Releases > Add Your Press Release >

How to Write For InsuranceNewsNet

Find out how you can submit content for publishing on our website.
View Guidelines

Topics

  • Advisor News
  • Annuity Index
  • Annuity News
  • Companies
  • Earnings
  • Fiduciary
  • From the Field: Expert Insights
  • Health/Employee Benefits
  • Insurance & Financial Fraud
  • INN Magazine
  • Insiders Only
  • Life Insurance News
  • Newswires
  • Property and Casualty
  • Regulation News
  • Sponsored Articles
  • Washington Wire
  • Videos
  • ———
  • About
  • Meet our Editorial Staff
  • Advertise
  • Contact
  • Newsletters

Top Sections

  • AdvisorNews
  • Annuity News
  • Health/Employee Benefits News
  • InsuranceNewsNet Magazine
  • Life Insurance News
  • Property and Casualty News
  • Washington Wire

Our Company

  • About
  • Advertise
  • Contact
  • Meet our Editorial Staff
  • Magazine Subscription
  • Write for INN

Sign up for our FREE e-Newsletter!

Get breaking news, exclusive stories, and money- making insights straight into your inbox.

select Newsletter Options
Facebook Linkedin Twitter
© 2026 InsuranceNewsNet.com, Inc. All rights reserved.
  • Terms & Conditions
  • Privacy Policy
  • InsuranceNewsNet Magazine

Sign in with your Insider Pro Account

Not registered? Become an Insider Pro.
Insurance News | InsuranceNewsNet