Evenflo Maestro Car Seat Recalled After Failing Consumer Reports Crash Test
The recall, by Evenflo
In tests conducted at an outside laboratory, Consumer Reports found that two of the Evenflo units failed when the seat's plastic shell cracked and the harness loosened in CR's simulated 30-mph frontal-impact crashes..
Both failures came when the seat was being used with its five-point harness; CR's testers found no problems in booster seat mode. And the two that failed were manufactured in December and February, respectively, well before the
Consumer Reports shared its results with Evenflo, and today the company said it has voluntarily recalled 13,792 units sold or available for sale in the U.S. and another 4,479 units in
Evenflo said its recent tests replicated the Consumer Reports finding, though it has no reports of cracks developing in the field or of any actual injuries resulting from the problem. The company is asking retailers to pull the recalled units from their shelves.
The company added that it has developed a fix, a "remedy kit [that] includes an easily installed bracket to reinforce the seat without tools," that will be distributed free to owners of the recalled units. It advised people who are still using the Maestro with the harness (for children under 40 pounds) not to use their seat until it has been upgraded. Customers may call a special phone number to receive the kit (800-233-5921 in the U.S. or 800-265-0749 in
Owners who are using the seat in its booster mode for children over 40 pounds may continue using the seat, the company said. The seat was rated a "Best Bet" by the
To find out if your unit is among those to be recalled, check the manufacture date and model number – both of which appear on a white label behind the seat as well as on the box. Affected model numbers in the U.S. are 3101198, 3101980, 31011048, 31011049, and 31011059 and in
Consumer Reports urges parents who are using the Maestro with its harness to obtain a remedy kit as soon as possible. "Even though there have been no reports of injuries, loose harness straps can allow a child's body to move farther forward during a crash than they would if the harness was tight. That could expose a child to potential injury and to an increased risk of ejection in a crash," says
Stockburger cautions owners not to switch to booster mode prematurely simply because the problems were identified only in harness mode. "A child is better secured and has less potential for injury in a crash when secured using a seat's internal harness. Moving a child to a booster seat mode prematurely is actually a step-down in overall safety," she says.
If you are looking for an alternative model, CR recommends the Graco Nautilus 3-in-1,
For detailed advice, check Consumer Reports' Ratings of child car and booster seats (available to subscribers), as well as our advice on choosing and buying a car seat.
SOURCE Consumer Reports


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