CareFirst Leverages CheckFreePay from Fiserv

Fiserv reported that CareFirst BlueCross BlueShield (CareFirst) is now enabling members to pay their healthcare premiums in person via its CheckFreePay solution.

In a release, Fiserv noted that CareFirst offers a comprehensive portfolio of health insurance products and administrative services to 3.4 million individuals and groups in Maryland, the District of Columbia and Northern Virginia.

The Company said that with the CheckFreePay walk-in bill payment network, CareFirst members have access to a secure, convenient method to pay their monthly medical and dental healthcare premiums in person, using cash.

The CheckFreePay network consists of 28,000 retail locations nationwide, which include supermarkets, drugstores and convenience stores, along with hundreds of independent and chain store retailers.

"CareFirst serves a wide variety of individuals, and working with Fiserv will allow us to provide a new payment option," said Wanda Oneferu-Bey, executive vice president of CareFirst's Consumer Direct division. "Our customers can now pay their premium at a nearby walk- in location, delivering convenience and time savings, particularly to those who prefer to make a cash payment."

"Fiserv is uniquely positioned to play a pivotal role in the healthcare billing and payment transformation by offering our flexible, single-source solutions and our billing and payment expertise," said Robert R. Craig, senior vice president, Biller Solutions, Fiserv. "A walk-in payment option is a key part of an integrated and omnichannel healthcare billing and payment strategy for the post-Affordable Care Act world, and can help to accelerate payments, reduce costs and increase customer satisfaction"

CareFirst, an independent licensee of the Blue Cross and Blue Shield Association, is a not-for-profit health care company which, through its affiliates and subsidiaries, offers a portfolio of health insurance products and administrative services to 3.4 million individuals and groups in Maryland, the District of Columbia and Northern Virginia.

Fiserv specializes in financial services technology.

More information:

www.fiserv.com

www.carefirst.com

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