Dennis Winkler is director, insurance practice, with ISG. He may be contacted at dennis.winkler@innfeedback.com.
Yasir Andrabi is the global head of insurance strategy, service lines and solutions at Genpact. He may be contacted at yasir.andrabi@innfeedback.com.
Advisors are slow to adopt digital transformation, despite investing more in it than other segments have. Unless they quickly embrace change, hard-won progress could stall.