Insurance carriers are seeing value in implementing digital transformation across their business ecosystem. However, digital transformation efforts are often challenged by the complexities of existing legacy information technology infrastructure.
Jamie Peers
Improving the First Notice of Loss process can help keep clients from jumping to another carrier.
Adopting end-to-end automation creates a faster, more efficient business with happier customers and higher profit margins.
How Insurers Can Use Data To Deliver Added Value, Improve Customer Service
To use data effectively, insurers must automate operational processes such as customer relationship management integration, claims processing and risk assessment.
The first step in digital transformation is to tame the data dinosaur.