Wells Fargo Mobilizes to Help Customers Impacted by Hurricane Harvey
Mobile Response Unit to station first in
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āWells Fargo team members across the country are focused on doing whatever we can to provide support to those impacted by Hurricane Harvey, and today we are announcing additional relief for customers and are deploying new resources to the area to help recover and rebuild,ā said
Payment and fee relief & how to contact
In response to the disaster,
The bank is also proactively waiving or refunding fees for impacted consumers in
In addition, negative credit reportingĀ is being suppressed for home mortgage, home equity, credit card, student loan, personal lines and loans,Ā auto loans and retail small business lending customers who receive payment relief.
Impacted customers who are not in a
Customers in the impacted area who participate in an employer-sponsored 401(k) plan provided by
Retail small business customers impacted by the hurricane are encouraged to call
Customers of
Commercial Distribution Finance is also working to ensure customers have adequate credit lines to handle the retail orders that may come through as a result of the relief and rebuilding efforts. Relationship teams are reaching out to business customers who may have been materially impacted by the storm to address their credit and cash flow management needs and provide relief on a case-by-case basis.
All other impacted customers needing assistance can contact
Mobile Response Unit to be deployed & mobile ATMs
The
The Mobile Response Unit will travel to multiple communities across
Wells Fargoās Mobile Response Unit is a 75-foot, heavy-duty commercial āoffice on wheelsā designed to bring valuable information after a disaster directly to customers. The Mobile Response Unit has private offices and is equipped with computers and cellular data feed with satellite backup and is powered by self-contained generators.
There is also currently a disaster recovery mobile ATM in
As previously announced,
- Customers are able to donate to relief efforts through
Wells Fargo ATMs nationwide throughMonday, Sept. 11 . Customers will not be charged a fee for using this service, and 100 percent of the donations will be sent to theAmerican Red Cross . To date, more than$1.5 million customer donations have been collected throughWells Fargo ATMs. -
Wells Fargo Go Far Rewards customers are able to redeem any amount of their available rewards and donate to theAmerican Red Cross Disaster Relief Fund throughMonday, Sept. 11 . Customers can access their rewards account at GoFarRewards.wf.com or by calling the Go Farā¢Rewards Service Center , 877-517-1358.
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