Symbility Helps Aviva Enhance Policyholders’ Claim and Risk Management Experience
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Symbility LINK™ has been designed to bridge the communication gap between carriers, their supply chain partners and policyholders, bringing a world-class digital experience to the home and commercial property insurance claims process. Making a claim can often be a distressing and disruptive experience, LINK works to reduce customer friction and discomfort by making the process simpler and easier. LINK provides Aviva's customers with access to information on every aspect of their claim, no matter where they are, or what device they are using. LINK's user interface guides the policyholder through each step of the process, enabling instant and direct communication both with their insurer, and any third parties involved. Whether the policyholder is uploading damage photos and documents, sharing video content, sending messages, or simply receiving update notifications, they remain connected and involved from start to finish.
Keywords for this news article include: Business, Real Estate, Commercial Property,
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