Property-Casualty Carriers Using SaaS and Connected Ecosystems to Improve Customer Service
Frost & Sullivan's complimentary white paper can be downloaded here: https://go.frost.com/pandc
"The insurance industry has, so far, relied heavily on data for underwriting and claims processes. As legacy systems were not built to be open, and do not have the ability to adapt to new demands, insurers are looking to implement technologies and systems designed to be open for maximum connectivity with third-party services," explained
"Today's P&C insurance customers have specific preferences; notably, they want to be able to interact wherever, whenever, and however they choose, throughout the entire lifecycle of a relationship. That level of connectedness requires smart interactions between carriers and third parties. Our vendor alliances are measured on how we connect data resources and data services into our ecosystem to enable carriers to be quicker, nimbler, and more responsive," added
Insurers seeking competitive advantage in a market that is rapidly shedding its legacy and siloed technologies need to:
- Develop open architecture to integrate systems across the entire enterprise;
- Create an ecosystem that robustly connects them with both their customers and the right service and data providers;
- Leverage a SaaS model for greatest value;
- Encourage effective real-time internal data-sharing models; and
- Address customers' concerns regarding data sensitivity.
About
For over five decades,
Contact:
E: [email protected]
http://ww2.frost.com
View original content:http://www.prnewswire.com/news-releases/property-casualty-carriers-using-saas-and-connected-ecosystems-to-improve-customer-service-300712149.html
SOURCE
Housing Starts to Rise 2.4% Yearly to 2022
Advisor News
Annuity News
Health/Employee Benefits News
Life Insurance News