Pacific Life Wins DALBAR Customer Service Awards
Life Insurance and Retirement Solutions Divisions Recognized for Superior Standard of Care to Policyholders and Financial Intermediaries
The Life Insurance Division was awarded with the Insurance Service Award which recognizes outstanding telephone support to policyholders. These interactions are reviewed throughout the year, covering all aspects of the customer experience. To qualify for the award, companies must exceed quality thresholds in all criteria.
Pacific Life's Retirement Solutions Division earned the Financial Intermediary Service Award for the 15th consecutive year and ranked #1 among annuity companies for the sixth consecutive year. The award reflects outstanding quality of telephone service and support delivered post-sale to financial professionals.
"At Pacific Life, we value the relationships we share with policyholders and financial professionals, which don’t end when a product is sold," said Pacific Life Executive Vice President and Chief Operating Officer
About Pacific Life
For more than 150 years, Pacific Life has helped millions of individuals and families with their financial needs through a wide range of life insurance products, annuities, and mutual funds, and offers a variety of investment products and services to individuals, businesses, and pension plans. Whether your goal is to protect loved ones or grow your assets for retirement, Pacific Life offers innovative products and services that provide value and financial security for current and future generations. Pacific Life counts more than half of the 100 largest
Pacific Life refers to
About DALBAR
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Source: Pacific Life
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