New Aetna Study Finds Consumers Want Easier Ways to Manage Their Health Goals
If given an extra hour in the day, 60 percent of people said they would spend it on mental and physical wellbeing activities (67 percent of women compared to 44 percent of men). Forty-five percent of women say they have a stress reduction health goal, compared to 28 percent of men.
Still, 50 percent of women say they are very likely to take their doctors’ recommendations, compared to 61 percent of men, highlighting an opportunity to improve how the industry engages women on their health journeys.
“Women are often the primary caregiver for their families,” said
The Health Ambitions Study finds that fewer women believe that their doctors understand their health needs, as 70 percent of women say their doctors are aware of their lifestyle habits, compared to 81 percent of men.
The study reveals the importance of providing simple, accessible solutions to help consumers achieve their health goals. Overall, respondents say it is very important that their doctors talk in a way they can easily understand (77 percent), have office appointments when they need them (66 percent) and offer access to other health care professionals to coordinate care (59 percent).
Gender Differences in Health Experiences
Men say they are more confident that doctors understand their health lifestyles. More than three-quarters (80 percent) of men say their doctor is familiar with their health goals, compared to 65 percent of women.
Caring for the Sandwich Generation
The study illuminates the health and wellness needs of the Sandwich Generation—those who manage the health needs of both their children and their parents. Encouragingly, nearly all consumers in the Sandwich Generation say their doctors spend enough time answering questions (85 percent), offer access to other health care professionals (84 percent) and have office appointments when needed (77 percent).
When it comes to supporting holistic health, consumers want access to resources that address mental health and stress reduction. More than one-third say they have a stress reduction (40 percent) or a mental health goal (36 percent).
Doctors play a critical role in the network of support, with respondents saying it is important that their primary care physician be familiar with their mental health history (86 percent) and ability to manage stress (84 percent).
Transformation of Care
The study further reveals a clear opportunity to transform the way health care is delivered in the
Other notable findings of the survey include:
- Younger consumers are turning to digital tools, more than older consumers, to improve communication with their doctor: 37 percent of those aged 18-34 say digital messaging and 35 percent say virtual office visits would be valuable, compared to only 32 percent and 17 percent, respectively, of people aged 65 and older.
- While consumers highly rated privacy (80 percent) and data security (76 percent) as important aspects of health care, health costs were also a concern. Seventy-three percent of consumers indicated that the cost of care is very important. This ranks ahead of getting personalized care (71 percent) and coordination among healthcare providers (68 percent).
- Providers in value-based care models have greater access to community resources than providers who are not involved in value-based care models. For example, 61 percent of those in value-based care models say they have very good or good access to nutritionists, compared to just 46 percent of physicians not in value-based care models.
For more information on the Health Ambitions Study and the ways in which
Methodology
Aetna’s inaugural Health Ambitions Study, conducted in
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