Natixis Chooses Guidewire Core and Digital Products to Strengthen Customer Service
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Guidewire’s Core and Digital products will replace Natixis Assurances’ legacy claims management system, and support the insurer in providing new capabilities to help deliver on its service commitments to customers and partners, more efficiently and effectively.
“Natixis Assurances’ ambition is to improve our competitiveness and service quality,” said Nathalie Broutèle, CEO
Guidewire Core and Digital products will enable
- Improve customer and staff experience with rich, well-structured screens, intuitive ergonomics and real-time reporting;
- Ensure higher level of control over management costs, through simpler processes and automation;
- Enhance claims files management, by improved monitoring and alerts; and
- Boost employee satisfaction levels, by allowing staff to focus on higher value, and more interesting tasks.
“Guidewire is distinguished by its native technical and functional capabilities, as well as its rigorous approach to R&D,” commented
“We are delighted that
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