2019 JUL 19 (NewsRx) -- By a
The research also found strong interest among workers for more help in planning for their retirement, and strong interest - but limited current use - of digital channels for pensions and retirement information and planning.
For instance, nearly six in seven workers (84%) said they want more help with pension and retirement planning, and more than five in six (82%) said they want help with coaching. Younger workers are the most interested, with 87% of millennials citing an interest in planning and 84% wanting retirement coaching.
In contrast to the strong interest in planning assistance, less than half (41%) of currently active employees said their employer offers such education or coaching. Slightly more (43%) said their employer does not offer it, and 16% were uncertain if their employer offers such services.
“People around the world are increasingly using digital services to make their lives easier and more productive,” said
Similarly, more than half (53%) of respondents said they’re interested in using a mobile app to receive such information, but only 18% have done so. Almost half (47%) of respondents said they would like to use a digital pensions or retirement coach, but only 12% have done so. Perhaps not surprising, interest in digital channels is especially strong among millennial workers.
“We see some significant differences between countries, arising from differences in legislation, availability of digital services and the maturity of the modernization programs of pension and retirement organizations,” said
“Over the past decade people have shown an incredible appetite for services and convenience through digital, and this includes information and services related to pensions and retirement,” Davies said. “Pensions and retirement benefits are critically important to workers, yet they generally want more information and help, and the research shows ways to address that.” About the Research Accenture surveyed 5,000 workers with pension plans across 10 countries -
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