Missouri Insurance Department Offers Free Assistance to Seniors During Medicare Open Enrollment
Missourians can ask questions by phone or arrange one-on-one counseling by calling 1-800-390-3330 or visiting missouriclaim.org. The website also offers a list of free open enrollment events that CLAIM is hosting throughout
"I encourage all
Director Lindley-Myers warns
The department offers these tips to keep your personal information safe:
Verify that a salesperson is a licensed insurance agent by calling the Insurance Consumer Hotline at 1-800-726-7390.
Be cautious of door-to-door sales people. Medicare has no sales representatives, and agents cannot solicit Part D or Medicare Advantage plans at your home without an appointment.
Avoid sales people who offer free lunches for listening to a sales presentation. Federal law prohibits offers of free meals in exchange for signing up for a plan or listening to a presentation on Medicare.
Do not give out personal information to an unlicensed agent. Sales people are not allowed to ask for a
Sales people cannot ask for online payments and must send a bill. Once you decide to buy a plan and have verified the agent is licensed, then you may give the agent personal enrollment and billing information.
Consumers with complaints or questions about insurance can contact the department's Insurance Consumer Hotline at 800-726-7390 or visit insurance.mo.gov.
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