Howell Furniture Steps Up for Beaumont
For days on end,
Tropical Storm Imelda poured 43 inches of rain onto
Where could residents find food, water, and other supplies? Where could they launder their dirty clothes? What should they do with soaked furnishings? How could they report their losses? Whom could they trust to make repairs?
"If your contractor is asking you for money upfront, that's not the contractor for you," Hanley said in a video posted on Howell's Facebook page.
'People depend on you for everything'
The community messages were interrupted only by a video showing the presentation to
"People depend on you for everything, all their furniture needs, and we appreciate you being such a good corporate citizen," Ames told
Howell demonstrated that it lives up to those words in the aftermath of the floods.
"I'm very proud of our community and how we came through Harvey, and I know we're going to do it again," Hanley said in one of her
'I speak from the heart'
"I'm not going to read from a script," Hanley said about her video messages, delivered from a sofa in a homey corner of her store. "I tend to be blunt, but I speak from the heart."
She offers help with paperwork so customers can file insurance claims for furniture they've bought and special pricing and financing for new purchases. She said
Support businesses that support you
Hanley delivers another message, and she drives it home with passion.
"Please buy local," she says in a widely viewed video. "Whether it's furniture, flooring, cars, lumber - whatever it is, please buy local. ... The people that work at these companies, they flooded, too. ... They need help rebuilding and getting back to some form of normal. Support your businesses that support this area every day through baseball sponsorships, through the
She's speaking for her own employees, too. "We've got employees who lost everything," Hanley said in a phone interview. "They have to sell furniture to rebuild their homes."
Good corporate citizenship
The repeated flooding hit
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