Forbes Global 2000 Company Selects 3CLogic CTI Platform
By a
The decision by the large organization to select 3CLogic follows an ongoing desire to consolidate and simplify the various legacy systems it uses into a single cloud-based telephony offering to help manage its communication requirements (IVR, ACD, routing, etc.) and improve the quality of service to its end customers.
With over 30,000 employees and locations in the US,
"3CLogic provided the global footprint and deep integration with
Moving forward the company has immediate plans to expand its use of 3CLogic to the Human Resources team, who will also require integration with ServiceNow HR. About 3CLogic 3CLogic is a leading provider of cloud call center software, offering a seamlessly integrated multichannel and Computer Telephony Integrations (CTI) platform for today's enterprise businesses. Designed to complement existing operational workflows and/or on-premise legacy systems, 3CLogic provides a unified 360-degree view to optimize and analyze client interactions for either sales, customer support, or call center organizations. Built on a unique architecture hosted on
Keywords for this news article include: 3CLogic, Software.
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