Farm Bureau Mutual Insurance Company of Idaho Selects Guidewire Digital Products to Enhance Customer Experience
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After a successful implementation of Guidewire Claim Portal for Policyholders™ across their personal lines of business, FBM Idaho selected Quote and Buy Portal and Account Management Portal for Policyholders to continue to modernize its systems and further enhance the online experience of its members. The company plans to implement Quote and Buy Portal first to its personal auto line of business, followed by homeowners. Account Management Portal will be implemented concurrently on all personal lines of business. The new portals will be implemented to FBM Idaho's commercial lines of business in 2018.
"The increased business agility and improved customer service gained with the implementation of InsuranceSuite and Claim Portal for Policyholders were important factors in our selection of Quote and Buy Portal and Account Management Portal for Policyholders," said
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