|By Bender, Leslie|
Leadership is solving problems. The day soldiers stop bringing you their problems is the day you have stopped leading them. They have either lost confidence that you can help or concluded you do not care. Either case is a failure of leadership." -
As we petition the
According to leadership and management guru
Over the years, ACAs governance structure has evolved into an elected Board of Directors comprised of 15 individuals with very different perspectives and backgrounds. Each of these dedicated and passionate folks fits neatly into Lencioni's definition of an exceptional leader in their own way.
ACAs senior management also consists of talented leaders who work hard behind-the-scenes to innovate new educational programs; develop meaningful materials for the media, regulators and lawmakers; assist us in risk management areas; and organize meetings and educational events to meet our members' needs.
In the units, leaders have been cultivated over the years. Our industry enjoys a high percentage of multigenerational businesses, and those businesses have remained committed to grassroots unit involvement. It is evident when you visit each of the units that there are individuals who continue to lead quietly by example or as mentors long after their terms in office have expired.
If you ever attend an Oregon Unit meeting, you can expect
It will be very important in the near future for units to take a hard look not only at their emerging leaders, but also at their roles and opportunities to provide critical information, advocacy, networking and education closer to home for folks in the credit and collection industry.
As unit meeting attendance dwindles, many folks are discussing the idea of magnet or regional meetings to allow people to continue to benefit from the support of our loyal vendor and affiliate community, benefit from innovative CampusACA offerings, and attract members to affordable and easy-to-reach locations, where a critical mass of other members will be in attendance. This is an area
Finally, no discussion of management and leadership at our association would be complete without heartfelt thanks to several talented ACA CEOs, most recendy
Pat has expanded ACAs legislative and regulatory presence on the Hill, surrounding himself with hardworking legal and regulatory staff who are enthusiastic about advancing our members' interests and identifying opportunities to get ACAs story out to key lawmakers and regulators.
I'm looking forward to our
Finally, special congratulations to my daughter Alex for graduating from high school this month with honors, cm
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